Upgrade your customer service to the next level with Rep. Our AI will deflect over 99% of your customer service related inquiries. The ones that the AI cannot answer will be handed off to a human representative using your Help Scout helpdesk. The human rep will also receive a detailed summary of the customer behavior on the website and the customer’s purchase history.
Helpdesk designed for e-commerce stores. Help Scout provides multichannel customer service from a single app. Merchants can gain productivity with automated responses to common requests.
Explore the many features and capabilities available to you with Rep and Help Scout!