Evaluating AI for your ecommerce store?
Your support tool handles tickets. Your marketing AI sends emails. Neither one just saved a sale.
Rep AI is the only commerce-trained agent that proactively converts hesitating shoppers AND handles support — from one brain, live in under an hour.
No credit card required · 5× ROI guarantee · Cancel anytime
Built for one thing. Not the thing you actually need.
Most AI tools were designed to do one thing. Gorgias was built for support. Fin was built for resolution. Klaviyo AI was built for email campaigns. Sierra was built for enterprise conversations. What none of them were built to do: watch a shopper hesitate on a product page, recognize they're comparing options, and step in with the right message before they leave.
That's not a gap in your strategy. It's a gap in the tool. Right now, ##INLINE10## of the people visiting your store are going to leave without buying. Not because your product is wrong for them — because nobody was there when they needed help deciding.
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How Rep AI stacks up
| Gorgias | Fin AI | Klaviyo AI | Sierra AI | Rep AI | |
|---|---|---|---|---|---|
| Proactive sales engagement | ✗ | ✗ | ✗ | ✗ | ✓ |
| Support ticket automation | ✓ | ✓ | Limited | Limited | ✓ |
| Commerce-trained AI | Partial | ✗ | ✗ | ✗ | ✓ |
| Behavioral intent detection | ✗ | ✗ | ✗ | ✗ | ✓ |
| Shopper intelligence layer | ✗ | ✗ | Partial | ✗ | ✓ |
| Sales + support in one tool | ✗ | ✗ | ✗ | ✗ | ✓ |
| Native Shopify / WooCommerce / SFCC | Partial | ✗ | ✗ | ✗ | ✓ |
How it works
Reads your shoppers in real time.
Behavioral AI detects hesitation, repeated product comparisons, and exit signals — before a shopper leaves, not after.
Steps in at the right moment.
Starts a contextual conversation, answers product questions, and guides the decision. Not a scripted pop-up. Not a static widget. An actual conversation that moves the sale forward.
Resolves support automatically.
Order tracking, returns, cancellations, exchanges, FAQs — handled without a ticket. 97% of questions answered without a human in the loop.
Gets smarter on your brand.
Every conversation trains Rep AI on your products, your policies, and your customers. It learns the things your best sales rep would know.
What changes in 30 days
What Rep AI customers say
"Rep has been a great help to us. The AI salesperson answers any product-related question, recommends the right products, and reduced our customer support tickets. Conversion rate has increased exponentially."
97% of customer requests handled automatically by Rep AI — from day one.
"Personalized AI-driven helper guiding customers while maximizing AOV."
Before you decide
"We already have a support tool. Do we need to replace it?"
You don't have to replace anything on day one. Rep AI integrates with your existing helpdesk and takes the front-line volume — new conversations, sales opportunities, FAQ deflection — while your helpdesk handles escalations and complex cases. Most brands start there and phase out the overlap over time.
"How long does setup actually take?"
Six clicks. Under an hour. Rep AI trains itself on your product catalog, policies, and brand voice without custom engineering. Most brands are live same-day.
"What if the AI doesn't know our products well enough?"
It was trained on ecommerce specifically — not generic customer service conversations. It understands product variants, SKUs, inventory, and buying intent. And every conversation makes it better.
Frequently asked questions
How is Rep AI different from Gorgias, Fin, Klaviyo's AI agent, or Sierra?
Those tools were built for one function: support resolution, email marketing, or enterprise AI. Rep AI was purpose-built for ecommerce — combining proactive sales engagement with full support automation, in one commerce-trained system.
Does it work with Shopify? WooCommerce? Salesforce Commerce Cloud?
Yes to all three.
What's included in the 14-day trial?
Full access to every feature — the sales agent, support automation, shopper intelligence, and unified inbox. No feature gates, no credit card required.
What's the 5× ROI guarantee?
If Rep AI doesn't deliver 5× ROI in your first 30 days, you don't pay.
Can it handle volume spikes like BFCM?
Yes. Rep AI scales automatically with no extra seats, no surge pricing, and no capacity limits.
Does the AI stay on-brand?
You control voice, tone, positioning, and sensitive-topic handling.
You've been comparing tools. Here's the one that was built for your store.
No credit card required · 5× ROI guarantee · Live in 6 clicks · Cancel anytime