Full-Time & Remote

Manual QA Engineer

Rep is the first AI-powered Concierge (sales chatbot) for eCommerce. It proactively approaches disengaged site visitors and offers shopping assistance for everyone. As a result, Rep sells more stuff and handles up to 90% of all support requests.

We are looking for a skilled Manual QA Engineer with 2 years of experience to join our team and ensure the quality and reliability of our AI-powered Concierge platform. The ideal candidate will be responsible for developing and executing manual test cases to validate the functionality, performance, and scalability of our platform.

You will:

  • Develop, document, and maintain comprehensive test plans and test cases.
  • Execute manual test cases, report defects, and collaborate with developers to resolve issues.
  • Participate in sprint planning, daily stand-ups, and other Agile/Scrum ceremonies to provide input on testing efforts and ensure alignment with project timelines.
  • Work closely with the QA team and software developers to understand the requirements and develop test strategies.
  • Continuously improve our testing processes by identifying areas for improvement, implementing best practices, and incorporating feedback from stakeholders.
  • Stay updated on industry trends and advancements in quality assurance to enhance our testing capabilities.


  • Bachelor's degree in Computer Science, Software Engineering, or a related field.
  • At least 2 years of professional experience in software quality assurance, with a focus on manual testing.
  • Strong understanding of web technologies (HTML, CSS, DOM, etc.) and experience in testing web applications.
  • Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.
  • Excellent analytical and problem-solving skills, with the ability to troubleshoot issues and communicate findings effectively.
  • Attention to detail and a commitment to delivering high-quality software products.
  • Self-motivated with a passion for learning and continuous improvement.
  • Candidates with exposure to AWS services, Jenkins, MongoDB, and Shopify are preferred.

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Fluent English level
Critical thinker and problem-solving skills
Team player

You will get

Supportive team environment, flexible schedule. Add to that a competitive salary, best-in-class benefits package, which includes medical, life, dental & vision, 401(k) with company match, paid time off, and career growth opportunities

Interested in joining the Rep Team?

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