What is Rep AI?
Rep AI Is the Missing Layer Between Your Traffic and Your Revenue
Rep AI is the first AI Concierge built for Shopify brands. It helps eCommerce companies convert more traffic, cut support costs, and deliver white-glove buyer experiences - at scale.
How Rep AI Works
Whether you're selling $50 skincare or $500 headphones, Rep is your best sales rep, making sure no shopper walks away with unanswered questions.
Rep AI sits on your Shopify site like a concierge on your sales floor. It:
Convert more traffic into shoppers, and more shoppers into buyers
Guide shoppers from browse to buy, all in-chat
Help shoppers find products faster without the need for quizzes
Reassure shoppers with reviews and other forms of proof
Answer questions conversationally (rather than getting directed to an FAQs page)
Offer recommendations based on buyer preferences
Provide up-to-the-minute order tracking and management
Deliver customer support and eliminate most of those non-complicated ticket requests
All of this is happening now. Today, you have the power to give people one-to-one personal attention every time they shop online. The power to deliver a memorable shopping experience to everyone. And we mean everyone.
Give your shoppers the experience they deserve. And with AI, it will only get better.
Every business must have a website
Every business must be mobile-friendly
Every business must be conversational
Conversational Shopping is the next big sales channel.
Most people can’t code, but they can talk. Today, people talk to machines — and now the machines actually understand them. Welcome to the conversational era of the internet—powered by AI.
AI is no longer sci-fi. Are you ready?
Conversational Shopping has arrived. Still in its infancy, it will soon become the dominant sales channel for eCommerce & retail.
Natural language has always been the dominant way people interact with each other. And gradually from this point on — how we interact with machines.
Built To Convert At Every In-store Touchpoint
With outstanding sales execution, efficient support management, and immediate insights that you may not have realized were possible.
What Problems Does Rep AI Solve?
Most eCommerce brands bleed revenue from the same holes:
How Rep AI Solves Them
Rep fills the gaps that cost you revenue — and turns them into growth levers:
Meet the founders
Rep was founded in 2019 after Yoav went shopping for his partner’s birthday present and wanted to buy her sportswear from a well-known sports retail store.
After feeling confused and frustrated by too many options, a sales assistant helped him find the perfect gift. With the assistant's help and guidance, he even bought something for himself.
Then he realized: sales reps don't exist for online shopping and eCommerce. What if they did?
To solve this problem, he asked Shauli Mizrahi, his best friend, and fellow engineer, to help build Rep AI, the first sales concierge for eCommerce.
Shauli Mizrahi
Yoav Oz
Test drive Rep AI's Shopify Chatbot in a demo environment
Shoppers deserve a better experience—so let's give it to them. Conversational commerce is the future of shopping. Join us.
