Use AI to guide customers all the way to checkout

Rep’s AI approaches customers who will drop off your website and converts them with conversational shopping assistance—recommending products, answering product-related questions and even upselling.

+15%
Increase in CVR
+10%
Increase in AOV
+80%
Support tickets reduced

With Rep
Our customers see results at scale

12x
Average ROI on the monthly subscription
+20%
Increase in sales
80%
Reduction in customer service tickets
I need to buy a new dress
for a party this Friday
Reduce drop-off

Detect disengaged
customers

Our AI automatically detects when customers are about to abandon your website and jumps in to offer real-time assistance.

Identify drop-offs seconds before they happen and act on them

Detect customer hesitations and “Dead-ends”

Understand customer behavior patterns

Improve customer engagement

Engage with contextual
assistance

With the context of where the customers are in the sales funnel, our AI runs on autopilot and proactively approaches them offering personalized help

Proactively approach disengaged customers with the relevant resources

Personalized shopping assistance in real-time

Make purchasing decisions a no-brainer for buy-ready customers

Contextual conversations that push shoppers to checkout

Improve customer engagement
Upsell opportunity

Don't just take our word for it
Meet our brands

+15%
Increased revenue
Rep has earned our strongest endorsement for the quality of their work

For their customer engagement. With a huge catalog of coffees, teas, and merchandise, we needed the ability to direct customers to the right product more efficiently than simple filters could accomplish.

John Helwig
Marketing Manager, Fresh Roasted Coffee
3X
Increased CVR
Rep’s AI sales assistant helped us effectively relate our story — and gain loyal customers!

Our brand, They New York, had phenomenal results when it came to in-person sales, but our online presence was lacking. We weren’t able to leverage our story the way we did in the brick-and-mortar arena. Implementing Rep’s AI chatbot helped us change all that.

Daniel Ojalvo
COO, They New York
11%
Grew sales
‘Rep’ made it so easy to create a personal communication channel with our customers!

With our online store, we wanted to interact with clients one-on-one, we wanted to have personal relationships with our clients the same way that a brick-and-mortar store would have. Rep made it as easy as messaging a friend and we increased sales and improved the customer experience on the website.

Tal Masica
Founder, Pavoi
315%
Increased CVR
Our conversion rate has increased exponentially

The AI salesperson is able to answer any product-related questions and recommend products that are best suited for the customer. By helping out with basic questions Rep was able to reduce customer support tickets. Not to forget that the conversion rate has increased exponentially.

Felix Leshno
Co-Founder & CXO, Underoutfit
+250%
Conversion rate uplift
It's a great looking tool for any e-commerce business looking for an easy-to-use customer service solution

Since implementing, we’ve seen an increase in checkout conversion with visitors who interact with the on-site solution and continue to improve triggers and flows based on data gathered.

Taylor Borde
E-Commerce Manager, ZAVI
15%
Increased revenue
We got the results and were pleased to see a 15% uplift in revenue per session.

The most amazing thing about that is we launched with a minimal product, with the many optimizations to come we are excited about the long term.

MIchael Klein
Managing Director, Herbaly
5X
Increased CVR
We are seeing very positive results across our major KPI’s, and the implementation and ongoing optimization has required very little effort on my end

My experience with REP has been great.
I can keep focusing on the other aspects of my business and feel comfortable knowing that Rep is doing everything they can to keep improving our results.

Brennan MacKinlay
E-Commerce Manager, Ritual Zero Proof
+15%
Increased revenue
Rep has earned our strongest endorsement for the quality of their work

For their customer engagement. With a huge catalog of coffees, teas, and merchandise, we needed the ability to direct customers to the right product more efficiently than simple filters could accomplish.

John Helwig
Marketing Manager, Fresh Roasted Coffee
3X
Increased CVR
Rep’s AI sales assistant helped us effectively relate our story — and gain loyal customers!

Our brand, They New York, had phenomenal results when it came to in-person sales, but our online presence was lacking. We weren’t able to leverage our story the way we did in the brick-and-mortar arena. Implementing Rep’s AI chatbot helped us change all that.

Daniel Ojalvo
COO, They New York
11%
Grew sales
‘Rep’ made it so easy to create a personal communication channel with our customers!

With our online store, we wanted to interact with clients one-on-one, we wanted to have personal relationships with our clients the same way that a brick-and-mortar store would have. Rep made it as easy as messaging a friend and we increased sales and improved the customer experience on the website.

Tal Masica
Founder, Pavoi
315%
Increased CVR
Our conversion rate has increased exponentially

The AI salesperson is able to answer any product-related questions and recommend products that are best suited for the customer. By helping out with basic questions Rep was able to reduce customer support tickets. Not to forget that the conversion rate has increased exponentially.

Felix Leshno
Co-Founder & CXO, Underoutfit
+250%
Conversion rate uplift
It's a great looking tool for any e-commerce business looking for an easy-to-use customer service solution

Since implementing, we’ve seen an increase in checkout conversion with visitors who interact with the on-site solution and continue to improve triggers and flows based on data gathered.

Taylor Borde
E-Commerce Manager, ZAVI
15%
Increased revenue
We got the results and were pleased to see a 15% uplift in revenue per session.

The most amazing thing about that is we launched with a minimal product, with the many optimizations to come we are excited about the long term.

MIchael Klein
Managing Director, Herbaly
5X
Increased CVR
We are seeing very positive results across our major KPI’s, and the implementation and ongoing optimization has required very little effort on my end

My experience with REP has been great.
I can keep focusing on the other aspects of my business and feel comfortable knowing that Rep is doing everything they can to keep improving our results.

Brennan MacKinlay
E-Commerce Manager, Ritual Zero Proof
Good morning! How can
I help you today?
Find my order
See new collection
Return policy
Increase conversion rate

Convert with sales conversations

Persuade on-the-fence shoppers to convert, from recommending products to tackling last-minute friction points in the sales funnel.

Help customers find the right product for them

Soothe hesitations and tackle purchasing objections

Drive contextual conversations that push shoppers to checkout

Deliver personal experiences to keep customers coming back

Reduce customer support tickets

Delight customers 24/7

Our AI-powered sales associates work around the clock to create an in-store experience online – answer questions, deliver resources, and drive sales 24/7.

Deliver support at the exact moment a customer needs it

Easily hand-off to a live human agent when necessary

Share valuable resources and information about orders, returns, and shipping

Address negative customer experiences ASAP

Access real customer feedback about your shop and products

24/7 support
Scalability
Boost Sales

Increase AOV with
contextual offers

Serve personalized product recommendations and relevant, in-the-moment upsells to create a slick shopping process.

Create a guided shopping experience from start to finish

Highlight personalized deals and product recommendations

Reward your best customers with exclusive offers and discounts

Use the opportunity to upsell just before checkout

Try with our free trial

Book a demo

How it works

Step 1

Connect your
store in 1 click

Integrate Rep with your e-commerce store, and our AI will automatically convert your entire product catalog into sales conversations.

Step 2

Collect customer
behavioral data

Unlock valuable insights and use real-time behavioral analysis and deep segmentation to engage shoppers at all stages of the funnel.

Step 3

Convert visitors
into loyal customers

Proactively approach shoppers with personalized and contextual conversations that keep them coming back for more.

Try Rep for a 30-day free trial

Guide shoppers seamlessly to checkout with powerful conversational AI

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.