Rep’s AI approaches customers who will drop off your website and converts them with conversational shopping assistance—recommending products, answering product-related questions and even upselling.
Our AI automatically detects when customers are about to abandon your website and jumps in to offer real-time assistance.
Identify drop-offs seconds before they happen and act on them
Detect customer hesitations and “Dead-ends”
Understand customer behavior patterns
With the context of where the customers are in the sales funnel, our AI runs on autopilot and proactively approaches them offering personalized help
Proactively approach disengaged customers with the relevant resources
Personalized shopping assistance in real-time
Make purchasing decisions a no-brainer for buy-ready customers
Contextual conversations that push shoppers to checkout
Persuade on-the-fence shoppers to convert, from recommending products to tackling last-minute friction points in the sales funnel.
Help customers find the right product for them
Soothe hesitations and tackle purchasing objections
Drive contextual conversations that push shoppers to checkout
Our AI-powered sales associates work around the clock to create an in-store experience online – answer questions, deliver resources, and drive sales 24/7.
Deliver support at the exact moment a customer needs it
Easily hand-off to a live human agent when necessary
Share valuable resources and information about orders, returns, and shipping
Address negative customer experiences ASAP
Access real customer feedback about your shop and products
Serve personalized product recommendations and relevant, in-the-moment upsells to create a slick shopping process.
Create a guided shopping experience from start to finish
Highlight personalized deals and product recommendations
Reward your best customers with exclusive offers and discounts
Integrate Rep with your e-commerce store, and our AI will automatically convert your entire product catalog into sales conversations.
Unlock valuable insights and use real-time behavioral analysis and deep segmentation to engage shoppers at all stages of the funnel.
Proactively approach shoppers with personalized and contextual conversations that keep them coming back for more.
Guide shoppers seamlessly to checkout with powerful conversational AI