Convert up to 3x more site traffic and let AI handle up to 97% of your support requests.
See how AI actually behaves with your product catalog before you commit to a 30-day FREE trial.
Rep handles the entire shopping experience right in the chat — even checkout. Every conversation is contextual and focused — just like it should be.
Once the conversation begins, your concierge helps shoppers find exactly what they’re looking for — and fast.
Our Rescue Algorithm™️ can predict (almost) exactly when a shopper is about to leave your site — down to a 92% accuracy rate — and brings them back in with a simple conversation.
Timing is important. You don't want to interrupt too early—hello annoying pop up. And you don't want to engage people too late — bye bye bye.
And it works especially well on mobile devices — so this AI ain’t your daddy’s “exit intent popup”.
And Rep is built exclusively for Shopify — with more eCommerce platforms on the way.
Our conversion rate increased exponentially — by up to 315%
Rep was able to answer any product-related questions and recommend products that are best suited for the customer.
With a huge catalog of coffees, teas, and merchandise, we needed the ability to direct customers to the right product more efficiently than simple filters could accomplish. Rep has been a huge benefit to our shoppers.
A fully customizable chat experience that helps elevate the shopping experience by upselling, recommending and guiding customers to particular products or collections. It brings more sales, user experience AND improving CR.
Rep has completely transformed the way I run my Shopify website. As an AI-powered chatbot, Rep acts as a personal assistant, engaging with customers, providing personalized recommendations, and even upselling
Rep has been phenomenal for our customer experience and helping them find the product that suits them best! Our CVR proves that.
After 2 months of use, REP AI has so far been a very positive experience and has become a critical part of our tech stack. The best part is the AI will continue to get better as it interacts with more and more of our customers
The numbers don't lie, using REP we have seen an increase in sales and AOV with significant results. great app and a great team to work with.
Rep brings its AI “wicked smahts” to your favorite tools. Whether it’s email, SMS, live chat, or customer support platforms, our team has got you covered. Schedule a demo to see how Rep can integrate seamlessly with any app in your tech stack.
Requires zero changes to your support stack — Rep adapts to your tools.
Can handle all of your tickets with AI + your live chat solution. Why leave anything to chance?
Show product reviews right in the chat itself. Add some loyalty while you’re at it.
Have a unique app you want to integrate with? Just let us know and we’ll make it happen.
Think buying is hard? Try online shopping. The eCommerce experience is broken. But we can make it better — together.
The Fringe: A newsletter for eCommerce standouts. Published weekly straight to your inbox.