AI chatbot that Transforms Conversations into Revenue Growth, Fewer Support Tickets and Shopper Intelligence
Solve Your 3 Biggest eCommerce Challenges With Rep AI
Boost eCommerce sales with personalized, real-time shopper engagement.
- Reducing cart abandonment
- Upselling and cross-selling with AI-powered recommendations
- Offering real-time assistance that mimics a top-tier sales associate
Fast, accurate and efficient eCommerce support with AI-powered assistance.
- Automates 95%+ of common support inquiries (order tracking, returns, cancellations)
- Automates 95%+ of common support inquiries (order tracking, returns, cancellations)
- Frees up human agents for complex cases, improving customer satisfaction
Gain actionable insights to drive sales growth and conversions.
- Identifies drop-off reasons and recommends fixes
- Surfaces unanswered customer questions to improve store content
- Tracks conversation performance - seeing what’s converting and what’s not
Become a eCommerce performance powerhouse
With outstanding eCommerce sales execution, efficient support management, and immediate insights that you may not have realized were possible.
Plug-and-Play Set Up
Rep AI’s intuitive setup lets you get started fast - no tech skills required! Seamlessly integrate with your tools and start seeing results in minutes.
1-Click Catalog Adoption
Instantly sync and display your Shopify product catalog with just one click, streamlining setup and product recommendations.
AI Coaching
Train the AI to match your brand’s tone, policies, and preferences, ensuring personalized, on-brand interactions.
Brand Voice and Visual
Easily customize Rep AI to match your brand’s tone, voice, and visual style for a consistent, on-brand shopper experience.
Resource Library
Upload your resources, docs, and files, and automatically read and train on them, adapting to your business needs seamlessly.
Power Up Your Tech Stack
Easily connect Rep AI's chatbot to your existing tech stack, integrating with your favorite tools for a smooth and efficient workflow.
Engage and Sell
Engages the right shoppers at the right time, using behavioral insights to start meaningful conversations and guide them effortlessly to purchase.
On-Time Engagement
Engage shoppers at the perfect moment with timely, context-driven chatbot conversations that boost conversions.
Product Finder
Delivering personalized product results by understanding the context of the conversation, not just keywords.
Guide between pages
Guiding shoppers between pages based on their choices, helping them find what they need and enhancing their experience.
Add to cart and checkout
Add to cart directly through the chat, streamlining the purchase process without leaving the conversation.
Sales Skills
Personalized shopper engagement based, across the buyer funnel, timely interactions that drive conversions.
Guide and Support
Deliver exceptional eCommerce customer support with AI-powered assistance that handles inquiries and resolves issues efficiently.
Live Conversation Drop-In
Jump into any conversation in real-time, offering live support whenever needed, while the AI continues handling the rest.
Post-order tasks agent
AI handles post-order tasks like tracking, cancellations, and returns, streamlining your support and improving customer experience.
Helpdesk ticketing
Create tickets in your Helpdesk, with full summary, streamlining support workflows and ensuring no issue goes unresolved.
Knowledge base and FAQs
Provide instant, accurate answers from your knowledge base, policies and FAQs, ensuring shoppers get the info they need promptely.
Unlock Actionable insights
Data-driven recommendations based on real shopper behavior, helping you optimize your sales and support strategies in real-time.
Performance analytics
Track key metrics like conversion rates, engagement, and support efficiency, to drive continuous improvement.
CX and missing data insight
Tap into missing website information and CX recommendations, that helps you proactively address issues and improve shopper interactions.
Drop-off Reasons
Find out drop-off reasons and common shopper questions, to optimize buying funnel and improve performance.
Granular Conversations filtering
Explore conversations by challenges, issues, topics, traffic sources, and shopper type, offering full transparency to level up the customer experience.
Built to scale
Designed to grow with your Shopify store, adapting seamlessly to your evolving needs and helping you maintain a top-tier experience as your business expands.
Predicted Pricing
Rep AI offers traffic-based pricing, allowing you to scale your customer experience cost-effectively as your business grows.
Safe and secure
Robust data protection, encryption, and compliance with privacy standards as GDPR and CCPA, ensuring your customer information and sales data is always protected.
Customers are our priority
Get smooth onboarding and dedicated customer success, ensuring you get up and running quickly, with ongoing optimization and support to maximize your results.
Your favorite integrations
Seamlessly integrating with your favorite tech stack making it easy to enhance your workflow without disruption.
Customer testimonials
At Rep AI, we partner with eCommerce businesses across industries to transform how they engage customers, boost conversions, and streamline support.
Blog
Keep up with Rep AI, from what's happening with eCommerce AI to new features, interviews and outstanding stories of growth
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Start Your Free trial Now
Ready to see the difference? Sign up for REP AI’s free trial today and watch your support transform into a powerful sales engine. No risk, no long-term commitments—just results.
