Ready to hire your always-on
AI concierge?

Every plan gets access to the most advanced AI for eCommerce. Plans are based on number of site visitors to your store and number of products in your catalog.

You get a 30-day free trial and a 60-day money back guarantee if you don’t 5x your ROI.

Want to save more? Go annual.

How many average monthly visitors did you have in the last 3 months?
$0
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
0

Launch

$23
/month

Up to 3k visitors per month

  • Up to 500 products
  • Self-serve onboarding
  • Email support
  • AI-generated flows
  • Custom branding
  • AI training
  • AI product recommendations
  • Advanced AI metrics
Start 30 day free trial

Starter

$79
/month

Up to 10k visitors per month

  • Up to 1,000 products
  • Self-serve onboarding
  • Email support
  • AI-generated flows
  • Custom branding
  • AI training
  • AI product recommendations
  • Advanced AI metrics
Start 30 day free trial

Basic

$159
/month

Up to 25k visitors per month

  • Up to 2,000 products
  • Self-serve onboarding
  • Email support
  • AI-generated flows
  • Custom branding
  • AI training
  • AI product recommendations
  • Advanced AI metrics
Start 30 day free trial

Standard

$239
/month

Up to 50k visitors per month

  • Up to 5,000 products
  • Lite onboarding with CSM
  • Email support
  • AI-generated flows
  • Custom branding
  • AI training
  • AI product recommendations
  • Advanced AI metrics
Start 30 day free trial

Standard Plus

$500
/month

Up to 80k visitors per month

  • Up to 10,000 products
  • Onboarding with CSM
  • Dedicated success manager
  • Advanced custom flows
  • Custom branding
  • AI training
  • AI product recommendations
  • Advanced AI metrics
Book a demo

Pro

$700
/month

Up to 125k visitors per month

  • Up to 25,000 products
  • Onboarding with CSM
  • Dedicated success manager
  • Advanced custom flows
  • Custom branding
  • AI training
  • AI product recommendations
  • Advanced AI metrics
Book a demo

Pro Plus

$900
/month

Up to 180k visitors per month

  • Up to 50,000 products
  • Onboarding with CSM
  • Dedicated success manager
  • Advanced custom flows
  • Custom branding
  • AI training
  • AI product recommendations
  • Advanced AI metrics
Book a demo

Advanced

$1150
/month

Up to 250k visitors per month

  • Up to 100,000 products
  • Onboarding with CSM
  • Dedicated success manager
  • Advanced custom flows
  • Custom branding
  • AI training
  • AI product recommendations
  • Advanced AI metrics
Book a demo

Advanced Plus

$2150
/month

Up to 500k visitors per month

  • Up to 200,000 products
  • Personalized onboarding
  • Dedicated success manager
  • Advanced custom flows
  • Custom branding
  • AI training
  • AI product recommendations
  • Advanced AI metrics
Book a demo

Enterprise

Custom pricing

Over 500k visitors per month

  • Custom catalog
  • Personalized onboarding
  • Dedicated success manager
  • Advanced custom flows
  • Custom branding
  • AI training
  • AI product recommendations
  • Advanced AI metrics
Book a demo

A friendly reminder when choosing your plan

It's essential to select the plan that accurately reflects your site's monthly visitors so you're always charged the correct amount. Here's why:

Fairness to You: We want you to get the best value. If you over-report, you could end up paying more than necessary. Nobody wants that.

Fairness to Us: Under-reporting visitors affects the quality of service for everyone—not just your store. We want everyone to have more than adequate resources in case of traffic surges. Accurate reporting ensures that.

Accuracy Matters: We rely on data integrity, and just so you know, we occasionally cross-reference visitor counts with trusted third-party tools.

By ensuring data accuracy from the get-go, our collaboration becomes beneficial for everyone in the Rep ecosystem. Thanks for understanding.

Frequently Asked Questions

Thanks to all for sharing these questions. We're listening.
What makes Rep unique from other solutions?

Rep is an exclusively branded AI concierge with one focus: selling. While many chatbots focus on customer support, Rep excels at converting shoppers into customers through intelligent engagement. Rep proactively handles pre-sales questions about products, policies, and the brand—which reduces your CS team's workload.

Rep's advanced Behavioral Intelligence sets it apart by analyzing on-site behaviors and initiating conversations at the right moments to encourage conversions. It’s like having a highly skilled salesperson who understands your shoppers' needs and behaviors, working tirelessly to ensure they find what they need and complete their purchases.

While Rep AI can manage basic post-purchase queries like “where’s my order?”, its primary strength lies in driving sales through personalized and proactive engagement. This focused approach ensures that your eCommerce business converts more site traffic into paying customers.

Finally, merchants often praise Rep for the human support, not just the advanced AI. We're proud of that.

Rep seems a little pricey. Can you explain why?

Our plans start at $29 and scale based on two primary factors: number of site visitors and product catalog size. The more visitors you have and the larger your catalog means the AI consumes more resources when interacting with shoppers.

Like a physical retail shop, if 100 people walk in at once, the amount of time, energy, and effort to serve them all well takes human resources. In the digital world, AI can do this all simultaneously with an individualized approach for all.

In addition to that, merchants have reported that Rep has successfully handled up to 97% of their 'support' requests—because those requests are actually 'sales' questions. Rep offers around-the-clock coverage without the additional overhead costs associated with human employees.

To put Rep's cost into proper perspective, it costs around $7,200 in human labor (at $15/hour) to cover your store's off-hours (16 hours per day, every day for 30 days)—without benefits. As AI technology improves, this coverage will only improve in efficiency and effectiveness.

How does Rep understand my brand and catalog?

During setup, Rep connects directly to your Shopify and learns about every product in your catalog. The bigger your catalog, the longer it takes to absorb. Once the catalog is learned, Rep scans your catalog every 10 seconds so it's always up to date.

How much time does it take to train my AI?

To get going, it depends on a few factors: the complexity of your products, the size of your catalog, the number of collections you have, and more. We make it as simple as possible to establish a strong brand foundation for your AI.

The AI prioritizes your Shopify store's content over any AI training in the backend, so it's critical that product descriptions and any content on your site represents the latest information.

Keep in mind that training your AI is an ongoing activity. Think of your AI as your digital team member—you want to make sure they always have the latest product information because they are your front-facing store rep.

Also, conversations will reveal lots of unanswered questions that shoppers have, so expect to spend more time training your AI in the beginning. It's normal.

Are you only available on Shopify?

Yes, we're exclusively on Shopify. We have plans to expand to other platforms in the near future. Sign up to Rep News here to get the latest.

How do I know you're attributing AI metrics accurately?

This is something we're always fine-tuning. If there are multiple interactions with the AI, then we consider that a meaningful interaction that can impact the final sale. In a physical retail setting, sometimes all it takes is a 10-20 second interaction with a sales rep that gets someone to buy.

We're also mindful that some people would have bought anyway. Still, having a meaningful interaction—answering a product question, for example—with your AI concierge contributes to your store's holistic experience (the ecosystem of store UX, AI concierge, marketing integrations, and support). And as we say, every interaction counts.

Where do I go if I have questions or need support?

For sales questions, simply email: sales@hellorep.ai

For support questions, email: support@hellorep.ai

Merchant-friendly features

All plans are based on the amount of traffic to your website and the size of your catalog.

1-click integration with Shopify

Yes, it’s that easy to get started.

Unlimited Users

No paying for seats. Add your company. Add your agencies. Add your mama if you’re so inclined.

Smarter, together

When you connect your favorite tech stack, you feed the AI more relevant data to support your customers.

Averages across
all verticals

+13%
Conversion Rate Uplift
+11%
% of AI-Generated Sales
+91%
Handled Support Requests
Rep AI Shopify 5-star rating
35 5-star reviews from Shopify merchants
Green light dot
YES, BUT CAN YOUR CHATBOT SELL?

Introducing
AI-Generated Sales — your new KPI

Go ahead and sleep. Your AI Concierge works 24/7 to provide on-brand sales and service. AI-sales establishes a new metric standard for eCommerce chatbots.

What top merchants say

Scroll on prompt

We still enjoy a 20X ROI!

Rep increased conversions by 250%. Rep can show our customers around the site, suggest products, collect leads, answer questions, provide special offers, and track orders. We even have the ability to train the AI on information so it answers just the way we want.
Emeric Harney
Director of Marketing
Harney & Sons Fine Teas

Increased revenue by 15%

With a huge catalog of coffees, teas, and merchandise, we needed the ability to direct customers to the right product more efficiently than simple filters could accomplish. Rep has been a huge benefit to our shoppers.
John Helwig
Marketing Director
Fresh Roasted Coffee

It’s their people-centric approach to doing business.

We achieved a 33.85% conversion rate on abandoned cart flows, generating over $200k in revenue. Without reservation, I highly recommend Rep AI as a top-tier service provider of artificial intelligence for your company.
Thomas McCray
Director of Customer Success
Snow Teeth Whitening

Revolutionized customer support & boosted sales

REP AI not only elevated our sales and engagement but has also revolutionized our customer support. Overall, REP enhanced our customer interactions and propelled our growth.
Ran Friedlander
COO
Apricoat

REP AI is a GAME CHANGER! 100% Recommend

Implementing Rep has really helped us approach people when it looks like they’re exiting. We can help them embrace their journey and stay on site for longer until they feel comfortable enough to buy.
Fiona S.
Head of Global Marketing
Vush Stimulation

With Rep, it feels like the future is already here

I have to say, Rep AI really blew us away! When we saw a 17% jump in our sales, we were all like, 'Yep, we're definitely keeping this!' It’s not just about meeting expectations, Rep’s kind of smashing them.
Jon Ackay
Marketing Manager
NutraBio

Merchant Spotlight

Vush Stimulation and Rep AI case study

Vush gave shoppers more confidence and boosted conversions by 10%

Vush reduced the workload of the support team and provided a better in-the-moment experience. Traffic to blog posts shot up almost four times, and the number of satisfied customers increased, leading to a 10% increase in CVR.

Think buying is hard? Try online shopping. The eCommerce experience is broken. But we can make it better — together.

Read more here
Yoav Oz
Co-Founder & CEO, Rep AI
Heading dot
PUT REP TO THE TEST!

Test drive REP in a safe demo environment

See how AI actually behaves with your product catalog before you commit to a 30-day FREE trial.

Shoppers deserve a better experience—so let's give it to them. Conversational Shopping is the future of commerce. Join us.

Copyright © 2024 Rep AI Technologies. All rights reserved.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.