Meet your always-on
AI Concierge
The ultimate sales & support machine for your Shopify store.
Convert more.
Serve more.
Sell more.
We’re so confident Rep will rescue revenue for your store we offer a 30 day free trial and a 60 day money-back guarantee if you don’t get a 5x ROI on your investment.
Try our AI Simulator —
No free trial required
Rep will scan your main website in our risk-free demo environment. Ask it anything that's on your main website.
Note: Rep WILL NOT scan your product catalog — so it won't be able to answer product-related questions.
Powerful AI, custom-built for your Shopify store
Rep’s AI was baked from scratch for one purpose:
to guide people through their entire online shopping experience.
And it all starts with your brand’s first impression.
Say “hi” at the right moment — convert up to 3x more traffic
Rep’s Rescue Algorithm uses hundreds of data points to figure out when someone is about to leave your store — and approaches them right on time.
- Detects with 92% accuracy when someone’s about to leave
- Starts a contextualized conversation
- “Rescues” your hard-earned traffic & turns them into buyers
Advanced AI that helps shoppers find products — fast
You got them, now give them what they want — and fast. Let’s face it. Buying is hard. But your AI concierge makes shopping easier for everyone.
- Product Finder: “Show me bras in size 34D” — and voila! Just how it should be.
- Recommendations: “Would you like wool socks with that?” Recommend similar items & complementary items. What? You’re not a socks-bra person?
- Increase AOV through more upsells: Your concierge is your always-on, always-learning (yes, AI only gets better over time), sales rep.
Serve more, sell more. It’s really that simple.
Better service leads to more sales. This is known. Your AI Concierge can do the one thing even brick-and-mortar stores can’t: personalized service at-scale.
- FAQs: Stop sending people to FAQs. Let your concierge answer them.
- Cut support tickets in half: Your humans can take on the more complicated requests.
- Order management: What happens after people buy? They want delivery times and tracking information — now! So give it to them.
Real business impact right in your dashboard
See Rep in action
Start your 30 day free trial and experience it for yourself. Or book a demo and let us show you what’s possible.
With a huge catalog of coffees & teas, we needed the ability to direct customers to the right product more efficiently than simple filters could accomplish. Rep has been a huge benefit to our shoppers.
Friendly for shoppers.
Powerful for merchants.
Every plan gets a robust set of features. It’s much more than a chatbot. Once Rep integrates with your tech stack, you create a brand ambassador with one mission: to deliver the ultimate shopping experience to everyone.
Contextual, personalized conversations
101% Mobile Friendly
Modern chat interface drives conversions
Shoppers can easily checkout within the chat
1-click catalog integration plus
done for you setup
Generative AI
gets smarter
over time
A/B Testing
(yes!)
Analytics for
deep customer insights
Supercharge all your Shopify apps with AI brains
Sales. Reviews. Subscriptions. Can everything really be done in the chat? We think so.
How Rep works with Gorgias, Zendesk, and other support apps
Resolved over 90% of customer requests
REP has successfully resolved an impressive 94% of all customer requests last month. Moreover, it has generated substantial revenue on autopilot, bringing in an average of $5-6k every month.
Rep rescued over $888,000 in potential lost sales in June
We guarantee it will increase revenue for your store too, or your money back.
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