Full-Time & Remote

Partnership Manager

Rep is the first AI-powered Concierge (sales chatbot) for eCommerce. It proactively approaches disengaged site visitors and offers shopping assistance for everyone. As a result, Rep sells more stuff and handles up to 90% of all support requests.

We seek a dynamic and results-driven Partnership Manager to join our team and help us expand our network of strategic partners. As a Partnership Manager, you will be responsible for developing, managing, and nurturing relationships with agency and technology partners to drive growth and enhance our platform's value proposition. You will work closely with cross-functional teams, including sales, marketing, product development, and customer success, to identify and execute partnership opportunities that align with our strategic goals.

You will:

1. Identify and Develop Strategic Partnerships:

  •    Research and identify potential partners, including technology providers, agencies, and other relevant stakeholders.
  •    Evaluate partnership opportunities to ensure alignment with our business objectives and customer needs.

2. Manage Partner Relationships:

  •    Establish and maintain strong, long-term relationships with partners.
  •    Serve as the primary point of contact for partners, addressing any issues or concerns promptly and effectively.

3. Collaborate with Internal Teams:

  •    Work closely with sales, marketing, product, and customer success teams to ensure seamless integration and execution of partnership initiatives.
  •    Communicate partner needs and feedback to internal teams to inform product development and improve customer experiences.

4. Develop and Execute Partnership Strategies:

  •    Create comprehensive partnership plans that outline goals, metrics, and key performance indicators (KPIs).
  •    Develop and implement strategies to maximize the value of partnerships, including joint marketing campaigns, co-branded events, and product integrations.

5. Monitor and Report on Partnership Performance:

  •    Track and analyze the performance of partnerships against established KPIs.
  •    Provide regular reports and updates to senior management on partnership activities, successes, and areas for improvement.

6. Negotiate Contracts and Agreements:

  •    Lead negotiations with potential partners to secure mutually beneficial agreements.
  •    Ensure all partnership agreements comply with company policies and legal requirements.


  • Bachelor's degree in Business, Marketing, or a related field. An MBA is a plus.
  • 3-5 years of experience in partnership management, business development, or a related role within the SaaS for the e-commerce industry (experience within the Shopify ecosystem is a must).
  • Proven track record of successfully developing and managing strategic partnerships.
  • Strong negotiation, communication, and interpersonal skills.
  • Ability to think strategically and execute methodically.
  • Proficiency in using CRM and project management tools.
  • Strong analytical skills with the ability to interpret data and generate actionable insights.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.


  • Competitive salary and performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Flexible working hours and remote work options.
  • Professional development opportunities.
  • Collaborative and innovative work environment.

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Strong analytical skills
Critical thinker and problem-solving skills
Team player
Work US hours

You will get

Supportive team environment, flexible schedule. Add to that a competitive salary, best-in-class benefits package, which includes medical, life, dental & vision, 401(k) with company match, paid time off, and career growth opportunities

Interested in joining the Rep Team?

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