Integrate Rep AI with


Our AI will deflect over 90% of your customer service-related inquiries. The ones that the AI cannot answer will be handed off to a human representative using your Richpanel helpdesk. The human rep will also receive a detailed summary of the customer's behavior on the website and the customer’s purchase history.

About Richpanel

Meet Richpanel, the simple way to manage customer service for your online store. Manage emails, chats, and socials from one dashboard.

Enhanced Customer Service

Explore the many features and capabilities available to you with Rep and Richpanel!

  • Human assistance requests
    Sends support requests to Richpanel when a customer specifically asks for help from a human representative or if the AI fails to find a suitable answer
  • Reduce customer service tickets with AI
    Our AI will be able to answer over 90% of your common customer inquiries so your human customer service reps can focus on more complex problems
  • Enriched CRM data
    Gather more information regarding the customer inquiry and full context with Rep’s behavioral data analysis
  • Request feedback
    Collect feedback and send it to Richpanel at any moment you define on the customer’s journey to optimize your products and service

Empower customers
with an AI guided
shopping experience

Try the simulator

Shoppers deserve a better experience—so let's give it to them. Conversational Shopping is the future of commerce. Join us.

Copyright © 2024 Rep AI Technologies. All rights reserved.