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Explore 35+ supported platforms and apps by category

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Ecommerce Platforms

Shopify

Connect REP AI to Shopify to turn your product catalog into a fully conversational shopping experience. Drive higher conversion rates with real-time product recommendations, smarter navigation, and zero friction between discovery and checkout.

Salesforce Commerce Cloud

Integrate REP AI with Salesforce Commerce Cloud to power enterprise-grade conversational commerce at scale. Unify customer data and interactions to deliver personalized buying experiences that increase revenue and reduce drop-off.

WooCommerce

Plug REP AI into WooCommerce to transform your storefront into an AI-guided buying journey. Help shoppers find the right products faster, improving conversion rates and reducing decision fatigue.

Email & SMS Marketing

Klaviyo

Sync REP AI with Klaviyo to capture and enrich subscribers through real-time conversations. Grow your list with higher-intent subscribers and power more personalized, higher-converting campaigns.

Attentive

Connect REP AI to Attentive to turn conversations into SMS opt-ins and instant conversions. Increase SMS list growth while driving immediate revenue through real-time offers delivered in-session.

Postscript

Integrate REP AI with Postscript to capture SMS subscribers and convert them on the spot. Turn engagement into revenue by combining conversational opt-ins with instant purchase incentives.

Mailchimp

Add new subscribers and conversation-driven data to Mailchimp directly from REP AI. Build richer customer profiles and improve campaign performance with insights collected at the point of intent.

Omnisend

Connect REP AI with Omnisend to seamlessly sync new subscribers and automate smarter campaigns. Eliminate data gaps and ensure every new lead is instantly activated across your marketing flows.

Listrak

REP AI will integrate with Listrak to capture and sync high-intent subscribers for more effective cross-channel marketing.

Customer Support & Helpdesk

Gorgias

Integrate REP AI with Gorgias to seamlessly hand off complex conversations to your support team. Reduce ticket volume while ensuring high-value or nuanced inquiries are handled without friction.

Zendesk

Connect REP AI to Zendesk to combine AI efficiency with human support when it matters most. Resolve more inquiries instantly while maintaining a seamless escalation path for better customer satisfaction.

Richpanel

Pair REP AI with Richpanel to deliver AI-powered support backed by human agents when needed. Increase resolution speed and reduce support costs without sacrificing customer experience.

Freshdesk

Integrate REP AI with Freshdesk to unify AI and agent support into one seamless workflow. Ensure no customer inquiry falls through the cracks while reducing response times across the board.

Kustomer

Connect REP AI with Kustomer to escalate conversations intelligently and effortlessly. Deliver faster resolutions and better experiences by routing only the right conversations to human agents.

Help Scout

Turn on AI email answering for your Help Scout mailbox and REP AI replies to customer emails with your macros and formatting kept, then hands anything that needs a person to your agents in Help Scout.

Salesforce Service Cloud

Bring REP AI into your existing Salesforce support workflows. Automatically answer support emails, hand live conversations to human agents with full context, and manage escalations without making your team leave Salesforce.

Gmail

Connect a Gmail inbox to Rep Inbox in one click. REP AI answers incoming support emails and hands the rest to your agents in the same inbox.

Microsoft 365 / Outlook

Connect a Microsoft 365 or Outlook mailbox as an email channel in Rep Inbox, so support emails, AI answers and agent replies sit in one place.

Messaging & Social Channels

Instagram

Use REP AI to automatically respond to Instagram DMs with real-time, conversational support and product guidance.

Facebook Messenger

Connect REP AI to Facebook Messenger to engage customers, answer questions, and drive conversions directly in chat.

WhatsApp

Integrate REP AI with WhatsApp to provide instant, human-like support and shopping assistance in one of the world’s most-used messaging apps.

Internal Communication & Alerts

Slack

Send real-time alerts, customer insights, and performance updates from REP AI directly to your Slack workspace.

Claude (REP AI MCP)

Connect REP AI to Claude through the REP AI MCP server. Ask Claude about your store's conversations and results, and approve its suggested changes to AI instructions and FAQs before they apply.

Reviews & Social Proof

Yotpo

Integrate REP AI with Yotpo to surface reviews and collect feedback directly in conversation. Increase trust and conversion by bringing social proof into the exact moment of decision-making.

Judge.me

Integrate REP AI with Judge.me to bring customer reviews into conversations and strengthen purchase confidence.

Okendo

Integrate REP AI with Okendo to leverage reviews and loyalty data for more personalized and trustworthy shopping experiences.

Loox

Connect Loox and REP AI quotes your Loox star ratings and top reviews in chat and shows Loox stars on product cards, so shoppers who ask whether a product is any good get real social proof. Works with the Loox Convert plan or higher.

Loyalty

Yotpo Loyalty

Connect Yotpo Loyalty so the AI can tell shoppers about their points, tier and rewards in the conversation, using more of your loyalty data than before.

Smile.io

Connect REP AI with Smile.io to incorporate loyalty data into conversations and drive repeat purchases.

LoyaltyLion

Shoppers can ask the AI for their LoyaltyLion points balance, VIP tier and what their points are worth, right in chat. Read-only, with no redemption in the chat.

Mobile & Frontend Experience

Tapcart

Connect REP AI with Tapcart to bring concierge-level experiences into your mobile app. Boost mobile engagement and conversions with personalized, real-time assistance inside your app experience.

Route

Seamlessly route inquiries to your website where REP AI takes over instantly. Capture and convert high-intent traffic with immediate, human-like assistance that reduces bounce and drives action.

Shipping, Tracking & Fulfilment

ShipAny

Connect REP AI with ShipAny so the AI can answer shipping and delivery questions with the details from your fulfilment data.

PDQ

Connect REP AI with PDQ so the AI can answer order and delivery questions in chat without sending shoppers to a ticket.

ShipStation

Connect REP AI with ShipStation so the AI can answer "where is my order?" with the shipping and tracking details from your fulfilment data.

Post-Purchase & Operations

Loop (Returns)

Integrate REP AI with Loop to automate returns while supporting customers through every step. Reduce support load and improve post-purchase satisfaction with a smoother, self-serve return experience.

Recharge

Connect REP AI with Recharge so subscribers can manage their subscriptions in chat, and routine subscription requests are handled without a ticket.

Got questions?

Can REP AI pass conversations to human agents in tools like Zendesk or Gorgias?

Yes. REP AI can route conversations to human agents in connected tools like Zendesk or Gorgias when a customer needs live support. This helps teams combine AI customer service automation with seamless human handoff.

Do REP AI integrations require custom development?

No. REP AI integrations are designed to work with your existing ecommerce and customer support tools without heavy custom development. That makes it easier to launch AI customer service faster and with less implementation overhead.

Can REP AI use data from our integrations to personalize customer conversations?

Yes. REP AI uses data from your ecommerce, helpdesk, and marketing integrations to deliver more personalized customer conversations. This helps shoppers get more relevant answers, product recommendations, and support experiences.

See it in action

Short demos of these features in REP AI, each with chapters and a full transcript.

All product videos