.png)
REP was built to solve
On average, 98% of all traffic fails to convert—until now.
.png)
, one conversation at a time.
Brand Intelligence
Brand your concierge
Start by training your AI Concierge. Give it a voice, a personality, and a name.
Customize everything
Your ultimate brand ambassador
It’s your 'employee', so infuse it with your brand values and personality.
Customize look and feel
Add your unique brand voice
Train it on your brand and market
.png)
Behavioral Intelligence
Engage, approach, and capture more of the 98%
.png)
We used to time how Rep approached shoppers...
Like a standard pop-up, we tried initiating chats at different intervals: 20 seconds. 30 seconds. Etc.
And conversions went DOWN. Uh oh.
So we developed our own Behavioral AI (Bi) that could approach people when they get stuck, lost, or confused — like a real in-store sales rep.
And conversions went DOWN. Uh oh.
So we developed our own Behavioral AI (Bi) that could approach people when they get stuck, lost, or confused — like a real in-store sales rep.
How does it work?
And processes hundreds of data points to determine one thing:
It’s the next best thing to digital empathy. Now your online store can deliver an attentive, concierge-like experience for every shopper.
And those conversions? Not only did they improve, but they sometimes tripled, or nearly tripled conversions like so...
And those conversions? Not only did they improve, but they sometimes tripled, or nearly tripled conversions like so...
Real numbers from:
Conversational Intelligence
Your full-service concierge is always on, always available
Conversational Discovery
Think selling is hard? Buying is harder. And search is still trapped in the 2000s. Now people can search and discover new products using natural language.
Analytical Intelligence
Never-before-seen insights
Every AI-generated sale tracked. Every AI conversation recorded. You get an at-a-glance dashboard to track everything.And a place to train your AI.
Conversations:
The star of the show
Every conversation is an opportunity to:
Learn what works and what doesn’t
Train and improve the AI for future shoppers
Hop into live conversations as they happen
Get feedback and customer voice at scale
You never had insights like this before. Now you do.
Train your AI with documents, custom FAQs, and URLs
On the AI Training page, you can:
Update your brand’s voice and personality
Use documents to train your AI (think training manual for employees
Add external URLs, like blog pages
Enter custom FAQs for redundant questions, and let humans tackle the more complex queries
It’s like your ultimate “employee” — train it well.
Every AI-generated metric, at-a-glance
How is everything looking?
Is the AI converting that 98%?
Are sales flowing?
Engagement high?
Satisfactory conversations? Or no?
Every metric is at your fingertips. Act accordingly.
Essential integrations. Supercharge your concierge.
Build your email or SMS list
With Klaviyo, Postscript, and Attentive, you can collect email or SMS in exchange for discounts, deals, and more.
And go 100% mobile with Tapcart
Shoppers deserve a better experience—so let's give it to them. Conversational commerce is the future of shopping. Join us.
Copyright © 2026 Rep AI Technologies. All rights reserved.