ClickCease
50+ merchants gave Rep AI a 5-star reviews
Rep AI Shopify 5-star rating

AI-Powered Customer Service to Automate Up to 97% of Inquiries

Customer service spans from pre-sales product questions to delivery, policy, and more. Rep AI automates up to 97% of common customer inquiries allowing your team to focus on complex, high-touch interactions.

Built for Shopify, Rep AI ensures fast, efficient customer service, boosting satisfaction and driving growth through AI-powered automation.

30-day free trial. 60-day money-back guarantee — if you don’t get a 5x ROI on your investment.
Bot Platform Users Most Likely to Recommend (G2)Bot Platforms - Best Support (G2)
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Conversations that Convert.

More sales. More support. Zero risk.

Numbers represent averages across a variety of verticals including apparel, beauty & cosmetics, food & beverage, electronics, and more.

+13%
Average
AI-Assisted Conversions
+11%
Average Total
AI-Generated Sales Increase
91%
Average Shopper Queries handled successfully by AI

Trusted by brands worldwide

Why Rep AI is the Premier Customer Service Solution for Shopify Merchants

Choosing Rep AI for your Shopify store is a game-changer for your customer service. This AI-powered assistant handles customer inquiries instantly, 24/7, making sure your customers always get the help they need, when they need it.

Don't take our word for it.
Try Rep's advanced AI for yourself.
100% risk-free.

Start your 30 day free trial and experience Rep's advanced AI for yourself. Or book a demo and let us show you what’s possible.

Remember. 30-day free trial. 60-day money back guarantee if you don't 5x your ROI.

What top merchants are saying

Increased revenue by 15%

With a huge catalog of coffees, teas, and merchandise, we needed the ability to direct customers to the right product more efficiently than simple filters could accomplish. Rep has been a huge benefit to our shoppers.

John Helwig
Marketing Director
Fresh Roasted Coffee

"It’s their people-centric approach to doing business."

We achieved a 33.85% conversion rate on abandoned cart flows, generating over $200k in revenue. Without reservation, I highly recommend Rep AI as a top-tier AI service provider for your company.

Thomas M.
Director Customer Success
Snow Teeth Whitening

We still enjoy a 20X ROI!

Rep increased conversions by 250%. Rep can show our customers around the site, suggest products, collect leads, answer questions, provide special offers, and track orders.

We even have the ability to train the AI on information so it answers just the way we want.

Emeric Harney
Marketing Director
Harney & Sons Fine Teas

Rep AI is a GAME CHANGER! 100% Recommend

Implementing Rep has really helped us approach people when it looks like they’re exiting. We can help them embrace their journey and stay on site for longer until they feel comfortable enough to buy.

Rep has been phenomenal for our customer experience and helping them find the product that suits them best! Our CVR proves that.

Fiona, Global Marketing
Fiona S.
Head of Global Marketing
Vush Stimulation

Revolutionized customer support & boosted sales

Rep AI not only elevated our sales and engagement but has also revolutionized our customer support. Overall, REP enhanced our customer interactions and propelled our growth.

Ran F.
COO
Apricoat

"With Rep, it feels like the future is already here"

I have to say, Rep AI really blew us away! When we saw a 17% jump in our sales, we were all like, 'Yep, we're definitely keeping this!' It’s not just about meeting expectations, Rep’s kind of smashing them.

Jon A.
Marketing Manager
NutraBio

Here’s how Rep sells

01

Sense Disengaged Customers

Flip card - approach disengaged shoppers
01

Sense Disengaged Customers

Behavioral AI Magic

Our Behavioral AI ‘senses’ when shoppers become disengaged, then proactively approaches them with a conversation.
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Proprietary AI developed in-house
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Accurately predicts drop-offs
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Performs 4x better than pop-ups
02

Assist & Guide Shoppers

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02

Assist & Guide Shoppers

On-Brand Conversational AI

The Concierge is ready to guide, advise & assist. We trained ChatGPT to be exclusively on your brand, so every chat is meaningful.
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Expert in your product catalog and brand
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Speaks your brand voice & personality
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Multilingual — ¿Hablas Español?
03

Convert Shoppers into Customers

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03

Convert Shoppers into Customers

Unlock AI-Generated Sales

Rep navigates to product pages & checkout—right in-chat. Collect email subscribers and build your list with your fave Shopify apps.
Converts abandoned cart shoppers
Exchange deals for email—grow your list
Serve and support to sell

Sense Disengaged Customers

Behavioral AI Magic

Our Behavioral AI ‘senses’ when shoppers become disengaged, then proactively approaches them with a conversation.

Pink checkbox
Behavioral AI crafted in-house
Pink checkbox
Accurately predicts drop-offs
Pink checkbox
Performs 4x better than pop-ups

Convert Shoppers into Customers

Unlock AI-Generated Sales

Rep navigates to product pages & checkout—right in-chat. Collect email subscribers and build your list with your fave Shopify apps.

Convert more abandoned carts
Exchange deals for emails
Train your AI to be the expert

Assist & Guide Shoppers

On-Brand Conversational AI

The Concierge is ready to guide, advise & assist. We trained ChatGPT to be exclusively on your brand, so every chat is meaningful.

Orange checkbox
Expert in your product catalog
Orange checkbox
Speaks your brand & personality
Orange checkbox
Multilingual — ¿Hablas Español?

Take Rep for a spin in a safe demo environment.
It takes just 3-10 minutes to learn your catalog.

Remember, you get a 30-day free trial and
60-day money back guarantee if you don’t 5x your ROI.

Test drive Rep
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How Rep works with Support tools
(Gorgias example)

Vush boosted conversions by 10% and gave shoppers much more confidence with Rep + Gorgias.

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Every single conversation Recorded

See what shoppers really think with Conversations

Getting feedback at scale wasn’t possible before. Now it is.
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Spot shopper hurdles and confusions—then fix them
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Answer FAQs on the spot—train the AI for future shoppers
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Dive into live chats with ease—REP makes it easy to engage
Rep Product

Shoppers deserve a better experience—so let's give it to them. Conversational Shopping is the future of commerce. Join us.

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