Fierce competition means online brands are no longer competing on price and product alone. And, while Amazon has taken the lion’s share of sales for a long time, smaller brands are fighting back.
They can offer what Amazon can’t: a truly personalized and niche experience.
Follow our step-by-step playbook to create a superior customer experience and drive more e-commerce sales.
Here are some of the points we’re going to touch on and how to professionally approach them: