Convert up to 3x more site traffic and let AI handle up to 97% of your support requests. Our always-on AI Concierge boosts store CVR and AOV — guaranteed.
Convert more.
Serve more.
Sell more.
Numbers represent averages across a variety of verticals including apparel, beauty & cosmetics, food & beverage, electronics, and more.
Updated March 2024.
Start your 30 day free trial and experience Rep's advanced AI for yourself. Or book a demo and let us show you what’s possible.
With a huge catalog of coffees, teas, and merchandise, we needed the ability to direct customers to the right product more efficiently than simple filters could accomplish. Rep has been a huge benefit to our shoppers.
We achieved a 33.85% conversion rate on abandoned cart flows, generating over $200k in revenue. Without reservation, I highly recommend Rep AI as a top-tier AI service provider for your company.
Rep increased conversions by 250%. Rep can show our customers around the site, suggest products, collect leads, answer questions, provide special offers, and track orders.
We even have the ability to train the AI on information so it answers just the way we want.
Implementing Rep has really helped us approach people when it looks like they’re exiting. We can help them embrace their journey and stay on site for longer until they feel comfortable enough to buy.
Rep has been phenomenal for our customer experience and helping them find the product that suits them best! Our CVR proves that.
Rep AI not only elevated our sales and engagement but has also revolutionized our customer support. Overall, REP enhanced our customer interactions and propelled our growth.
I have to say, Rep AI really blew us away! When we saw a 17% jump in our sales, we were all like, 'Yep, we're definitely keeping this!' It’s not just about meeting expectations, Rep’s kind of smashing them.
Rep handles the entire shopping experience right in the chat — even checkout.
Once the conversation begins, your concierge helps shoppers find exactly what they’re looking for — and fast.
Our Rescue Algorithm™️ predicts (almost) exactly when shoppers are about to leave your site — down to a 92% accuracy rate — and re-engages them with a simple conversation.
Timing is key. You don't want to interrupt too early — like an annoying pop up. And you don't want to engage people too late because, well, it's too late.
And the AI works especially well on mobile devices — so this AI ain’t your daddy’s “exit intent popup”.
Rep is built exclusively for Shopify — with more eCommerce platforms on the way.
"Our conversion rate increased exponentially — by up to 315%.
Rep answered every product-related question and recommended products that are best suited for the customer."