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eCommerce AI
June 18, 2026

9 Best AI Helpdesk Software for E-commerce in 2026 (Features, Pricing, Reviews)

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August 27, 2024
Inside Rep

Rep AI Announces $8.2 Million in Funding to Accelerate Development of World’s First AI Sales Concierge

Led by Osage Venture Partners, new round to fuel expansion of proprietary AI-based tool that drives conversions and ROI for e-commerce businesses.

August 19, 2024
eCommerce AI

Turning Abandoned Carts into Sales: A Shopify Store's Guide

Shopify cart abandonment affects 69% of stores. Optimize checkout and use AI to recover lost sales.

August 15, 2024
eCommerce AI

Mastering Shopify Conversion Rate Optimization with actionable strategies

Conversion rate optimization (CRO) for Shopify increases sales by enhancing your store. Strategies include simplifying checkout and leveraging data.

August 12, 2024
Product Updates

Your Rep AI Product Updates August 2024

We're excited to share some product updates for our AI concierge users. Now you can enhance customer experience with out-of-stock notifications, detailed shipping info, personalized live chats, and seamless social media integration. Plus, see how one brand boosted conversions by 21% with these powerful tools.

August 7, 2024
eCommerce AI

How to Enable Customers to Track Order Status on Shopify

This guide will walk you through setting up order tracking for Shopify stores, how to enable Shopify’s native features, and the best apps for order tracking.

July 26, 2024
eCommerce AI

Level Up Your E-commerce: The Game-Changing Power of AI Conversational Concierge

Conversational AI offers personalized support for eCommerce. Rep AI boosts sales and satisfaction.

July 3, 2024
Product Updates

Explore the Power of AI Sales Concierge with REP AI's New Google Extension

We developed this extension because we understand that experimenting with new technology can feel overwhelming, especially when it comes to such a crucial aspect of your business - interacting with your customers.

June 6, 2024
eCommerce AI

AI for Shopify: How Rep Turned The Chatbot Into A Sales Machine

Discover how AI for your Shopify store can be your always-on salesperson. See real case studies and how Rep AI tackles conversions, abandoned carts, and AI customer support.

May 22, 2024
Inside Rep

Feature Drop: Sales Scenario Dashboard

The Sales Scenario dashboard shows the context of the sale, not just the numbers themselves.

Country Wine & Spirits
13% CRV

"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."

Sarah L.
Ascent Nutrition
↓ Tickets

“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”

Sarah L.
Lashify
↑ AOV

“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”

Sarah L.
Mastering The Mix
↑ ROI

“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”

Sarah L.

How Kinn Studio Used REP to Surface Hidden Customer Signals and Improve UX

A luxury brand with a small team turned shopper conversation data into actionable insights that shaped social content, merchandising strategy, and product visuals.