Resolve 97% of customer questions automatically
REP AI handles high-volume support across every channel, so your team can focus on what actually needs a human.
REP handles repetitive, high-volume questions instantly, like order status, returns, product details, and policies.
What used to flood your queue gets resolved automatically, before it ever becomes a ticket.
Customers expect quick, accurate answers—no matter where they reach out.
REP operates across chat, email, social, and more, so responses are consistent, on-brand, and always available.
Instead of your team answering the same questions all day, REP handles the volume, so agents can focus on complex, high-value interactions.
Less burnout. Better experience for both your team and your customers.
REP isn’t a black box.
You define tone, guardrails, and how it handles different scenarios, so every response aligns with your brand and policies.
Here’s what your day looks like with REP AI
You’re not opening your helpdesk to a flood of new tickets. REP has already resolved the majority of overnight questions, keeping your queue manageable from the start.
Your team isn’t scrambling to keep up. They’re focused on complex cases, while REP handles the repetitive volume automatically.
You have clear visibility into what customers are asking, where issues are coming from, and where support content can improve.
You’re not worrying about backlog or response times. You have consistent coverage across every channel and a system that keeps improving.
REP replaces fragmented support workflows with one system
REP handles conversations across:
So you save costs, and customers get help instantly—no matter where they reach out.
REP is trained on:
So responses are accurate, consistent, and aligned with your business.
REP can be configured for specific support scenarios like:
So it handles conversations exactly how your team would.
You control:
So you can scale automation without risking incorrect or off-brand responses.
REP shows you:
So you can improve coverage and reduce tickets over time.
Understand:
So you can improve both support and the overall customer experience.
See where you’re leaving revenue on the table
Most teams don’t realize how much opportunity is hidden inside their customer conversations.
Get a free audit of your website, support, and sales channels, and see how agentic AI can step in to engage customers, resolve questions, and drive more conversions in real time.
Don't take our word for it.
"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."
“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”
“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”
“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”
What happens when tickets stop being the bottleneck
5X+
50%–70%
97%
Rep plugs into the tools you already use, while replacing the ones slowing you down
Run a more efficient, more profitable ecommerce business
Live in days, not months
Got questions?
Rep AI reduces ticket volume by resolving repetitive, high-volume questions automatically while keeping responses fast, accurate, and on-brand. That helps CX teams scale support without lowering service quality.
Yes. Rep AI automates support across website chat, email, social, and WhatsApp, so customers get consistent help no matter where they reach out.
Rep AI is trained on your policies, FAQs, products, and website content, and you control tone, brand voice, guardrails, and scenario handling. That helps ensure support responses stay accurate and aligned with your business.
Rep AI can automatically handle common support scenarios like order status, returns and exchanges, product questions, promotions, and policy-related questions. This helps reduce repetitive workload before it becomes a ticket.