How founders drive 20%+ conversion and reduce support tickets by 70% with one agentic platform.
When your entire customer journey runs on one agentic system, you build a faster, more efficient business. Revenue, support, and operations all scale together.
REP engages shoppers the moment they have intent—answering questions, removing friction, and guiding them to purchase before they drop off.
More questions answered = more sessions converted.
REP turns conversations into a conversion engine that handles questions, recommends products, and guides customers to purchase across chat, email, and social.
What used to be “support” becomes a measurable source of revenue.
Instead of stitching together chat tools, help desks, macros, and automation workflows, REP brings everything into one place.
One AI that understands your business, works across every channel, and handles both sales and support.
As your business grows, so does conversation volume, but hiring can’t keep up forever.
REP handles the repetitive, high-volume questions automatically, so your team can focus on complex, high-impact interactions.
REP continuously learns from your store, customers, and conversations. You can see what it doesn’t know, fill the gaps, and continuously improve performance over time.
Here’s what your day looks like with REP AI
You’re not waking up to a backlog of tickets or missed opportunities. REP has already handled the bulk of customer questions overnight while also driving sales from those conversations.
Instead of jumping between tools and Slack threads, you have one place to see what’s happening: what customers are asking, where revenue is coming from, and where gaps still exist.
Your team isn’t buried in repetitive questions. They’re focused on higher-impact work, while REP handles the volume—accurately and on-brand.
You’re not guessing what’s working. You have clear insight into performance, revenue impact, and where to optimize next.
Customers don’t think in channels. Now your business doesn’t have to either
REP operates everywhere your customers are:
Instead of fragmented conversations across tools, you get one system handling everything.
REP doesn’t rely on scripts or static flows.
It’s trained on:
It answers like your brand, not like a generic AI guessing its way through responses.
REP doesn’t just answer questions, it drives outcomes.
You stop losing revenue in support conversations.
REP doesn’t just live in a chat bubble—it shows up wherever it performs best.Deploy different experiences across your site, including:
You can design how REP shows up across the customer journey
REP shows impact far beyond the simple conversation.
You can actually see what’s working, and optimize like you would any other growth channel.
REP goes beyond recommendations with interactive shopping experiences like virtual try-on.
Shoppers can visualize products before purchasing, reducing hesitation and increasing confidence.
More confident shoppers convert at higher rates and return less.
You’re not handing the keys to a black box. REP gives you control at every level:
You can scale automation without risking brand accuracy or compliance.
Build a more streamlined and higher-performing ecommerce business.
See where you’re leaving revenue on the table
Most teams don’t realize how much opportunity is hidden inside their customer conversations.
Get a free audit of your website, support, and sales channels, and see how agentic AI can step in to engage customers, resolve questions, and drive more conversions in real time.
Don't take our word for it.
"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."
“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”
“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”
“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”
What happens when tickets stop being the bottleneck
5X+
50%–70%
97%
Rep plugs into the tools you already use, while replacing the ones slowing you down
Run a more efficient, more profitable ecommerce business
Live in days, not months
Got questions?
Yes. Rep AI includes helpdesk capabilities through Rep Inbox, giving teams one place to manage support conversations, escalations, routing, and support workflows instead of relying on disconnected tools. The platform is positioned as one system for both sales and support.
Yes. Rep AI integrates with Shopify and a broad set of ecommerce and support tools, including Gorgias, Zendesk, Klaviyo, Yotpo, Postscript, Tapcart, and more. We also support integrations like Freshdesk, Help Scout, Kustomer, and Richpanel.
Rep AI is built with data protection in mind. It boasts encrypted data transmission, data retention procedures, customer-data deletion, and broader privacy controls to ensure GDPR compliance. Rep AI also supports privacy-consent messaging, helping brands handle customer conversations more responsibly from the start.
You can start with Rep AI’s customized free audit, which shows where revenue is slipping across your website, support, and sales channels and where AI can improve conversion in real time. Rep AI also offers case studies and a demo environment so you can evaluate impact before a full rollout.