Your next customer is already in your Instagram DMs
REP AI engages every inbound message instantly by answering questions, recommending products, and converting high-intent shoppers directly from your Instagram DMs.
REP AI transforms Instagram from a high-volume messaging channel into a real-time, revenue-driving shopping experience.
- Responds instantly to inbound DMs with accurate, context-aware answers
- Recommends products based on shopper intent and conversation context
- Guides customers from discovery to purchase without friction
- Captures and converts traffic from posts, stories, and ads
- Ensures no message goes unanswered, no matter the volume
How to use REP AI on Instagram
When customers message you on Instagram after discovering a product, REP AI responds instantly with recommendations, answers, and clear next steps.
From stories to posts to influencer traffic, REP AI helps shoppers move from interest to purchase with sales skills that direct them to the right products that they can purchase instantly.
From sizing and fit to product details and availability, REP AI removes friction and keeps customers moving toward purchase.
As your brand grows, so does inbound demand. REP AI ensures every message gets a response without overwhelming your team.
Every DM reveals what customers are asking, what’s driving interest, and what’s holding them back from buying.
See where you’re leaving revenue on the table
Most brands underestimate how many Instagram conversations never convert.
From delayed replies to missed messages and unanswered questions, those gaps add up quickly. Get a free audit of your website, support, and social channels, and see how agentic AI can step in to engage customers instantly and convert more high-intent traffic.
How Rep AI works
REP AI learns from your Shopify catalog, FAQs, policies, and site content to deliver accurate, context-aware responses across Instagram conversations.
REP AI operates directly within Instagram messaging, engaging customers in real time and maintaining context across conversations.
You define tone, guardrails, and rules to ensure every interaction aligns with your brand voice and business logic.
REP AI continuously learns from interactions, helping you refine messaging, uncover trends, and improve performance over time.
Proven impact for sales teams
Rep plugs into the tools you already use, while replacing the ones slowing you down
A unified commerce engine built around how customers actually shop
Most tools treat your website, support, and marketing as separate systems. REP AI connects them.
REP AI connects them:
Explore every channel
REP AI works across every customer touchpoint. See how it drives revenue and support across the rest of your stack:
Stop leaving revenue in DMs
Every message is a potential sale.REP AI makes sure every conversation is handled instantly—and turned into an opportunity to convert.
Got questions?
Yes. Rep AI responds to inbound Instagram DMs in real time with product recommendations, answers, and next steps that help move shoppers toward purchase.
Yes. Rep AI uses your Shopify catalog, FAQs, policies, and site content to answer Instagram product questions with accurate, context-aware responses.
Yes. Rep AI is designed to engage shoppers coming from Instagram posts, stories, and ads, then guide them from interest to purchase inside the conversation.