Replace 6 tools with one platform that actually drives revenue
REP AI unifies sales, support, and shopper data, so you can convert more, spend less time managing tools, and finally see what’s working.
REP engages shoppers the moment they have intent—answering questions, removing friction, and guiding them to purchase before they drop off.
More questions answered = more sessions converted.
REP is trained on your real data, not generic prompts or static scripts.
It pulls from:
• Your store catalog
• Help center and policies
• Website content
• Custom FAQs and uploaded data
So responses are grounded in your business, not hallucinated guesses.
REP gives you structured control over how the system behaves:
• Global instructions (tone, brand voice)
• Channel-specific behavior
• Scenario-based “skills” (returns, product questions, promotions)
You define how it responds, so it stays aligned with your brand and requirements.
Instead of managing separate tools for:
• Chat
• Email automation
• Helpdesk workflows
• Product recommendation
REP consolidates them into one system that operates across all channels.
REP surfaces:
• Unanswered questions
• Knowledge gaps
• Performance by use case
So you can refine training inputs and improve outcomes over time.
Here’s what your day looks like with REP AI
You’re not troubleshooting broken automations. REP is running consistently across channels, handling the majority of conversations without intervention.
You’re not guessing where the system is failing. You have clear visibility into performance, gaps, and areas to improve.
You’re refining the system, not rebuilding it. Adding knowledge, adjusting guardrails, and improving outputs without engineering overhead.
You’re not managing multiple tools or workflows. You’re operating one system that continues to improve with every interaction.
Built for control, visibility, and scale
REP interacts with shoppers in real time, helping them:
So they move from browsing to buying faster.
REP is trained on:
So responses are grounded in structured, relevant data.
REP supports layered configuration:
This allows precise control over how the AI behaves in different contexts.
Define specific workflows and behaviors for:
Each “skill” can be measured, optimized, and improved independently.
REP provides visibility into:
So you can understand and improve system performance over time.
REP highlights:
So you can close gaps and improve accuracy continuously.
REP operates across:
With consistent behavior across every touchpoint.
Deploy REP across your experience using:
So you control how and where AI interacts with customers.
Grow an ecommerce business that runs smoother and delivers higher profits.
See where you’re leaving revenue on the table
Most teams don’t realize how much opportunity is hidden inside their customer conversations.
Get a free audit of your website, support, and sales channels, and see how agentic AI can step in to engage customers, resolve questions, and drive more conversions in real time.
Don't take our word for it.
"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."
“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”
“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”
“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”
What happens when tickets stop being the bottleneck
5X+
50%–70%
97%
Rep plugs into the tools you already use, while replacing the ones slowing you down
Run a more efficient, more profitable ecommerce business
Live in days, not months
Got questions?
Rep AI replaces separate tools for chat, email automation, helpdesk workflows, and product recommendations with one system that operates across channels. This gives AI leaders one platform to manage sales, support, and shopper interactions instead of maintaining a fragmented stack.
Rep AI is trained on your store catalog, help center, policies, website content, uploaded files, and custom FAQs. That helps keep responses grounded in your business data instead of relying on generic prompts or static scripts.
Rep AI supports layered control through global instructions, channel-level behavior, and scenario-specific skills. This lets teams define tone, brand voice, and how the AI behaves for use cases like returns, promotions, and product discovery.
Rep AI shows conversation outcomes, performance by skill, revenue and resolution metrics, knowledge gaps, and unanswered questions. That gives AI teams a feedback loop to refine training, close gaps, and improve system performance over time.