Rep AI + LoyaltyLion integration
Rep AI connects to LoyaltyLion, so shoppers can ask the AI for their points balance, VIP tier and what their points are worth, right in the conversation.
LoyaltyLion runs loyalty programs for ecommerce brands. With Rep AI connected, members get their loyalty status in chat instead of hunting for a loyalty page.
Loyalty status in every conversation
Shoppers ask about their points while they shop. Rep AI reads their LoyaltyLion balance, tier and points value and answers in the moment. It is read-only: points are not redeemed or spent in the chat.
How It Works
Here is what happens from the first message to the moment your team takes over.
Add LoyaltyLion in the Rep AI Console
"How many points do I have?" in web chat or another channel
Rep AI reads the member's balance, tier and points value from LoyaltyLion
No ticket, no searching for a loyalty page
Use Cases
Points and tier questions are answered in chat.
Knowing what their points are worth helps members decide.
Loyalty status becomes part of the shopping conversation.
Redemption stays in your loyalty program, not in the chat.
Bring your loyalty program into every conversation
Connect LoyaltyLion and start your 14-day free trial, no credit card required.
Got questions?
Their points balance, their VIP tier and what their points are worth.
No. The integration is read-only. There is no rewards catalogue or redemption in the chat.
Rep AI also connects to Smile.io and Yotpo Loyalty.
