Can shoppers move the REP AI chat icon on mobile? Yes, drag it
Yes, shoppers on a phone can drag the REP AI chat icon out of the way, and it settles against the nearest screen edge at the height they let go. The spot is saved on that phone across pages and later visits, there is nothing for the store to switch on, and desktop stays as it is.
Chapters
Transcript
Icon sitting on the page
REP already steps around sticky add-to-cart bars and cart drawers, but it can still land on the page itself, right on the size this shopper wants.
Drag it to an edge
So the shopper moves it. A short drag lifts it off the page, and it settles against the nearest edge, at whatever height they let go.
Remembered, tap still opens
That spot belongs to the shopper. It follows them from page to page, and it's still there on their next visit. A drag never opens the chat by accident. A quick tap still does.
Nothing for the store to set
For the store, there's nothing to switch on. The corner you picked stays the starting point for every shopper who hasn't moved it.
Common questions
Can shoppers move the REP AI chat button on mobile?
Yes. On phone-size screens shoppers can drag the chat icon to the nearest edge at any height, and the spot is remembered on that phone across pages and visits.
Do I need to turn this on?
No. It is on for the floating chat icon on every phone, and your Position setting stays the default for shoppers who haven't moved it.
Does it change the chat widget on desktop?
No. The icon drag runs on phone-size screens only.
See it working on your own store.
