ClickCease

Holiday special until Nov 30: 30% off your first 12 months with code HOLIDAYPRO30. Start your free trial

Integrations
0:44

How REP AI tells Yotpo Loyalty members what their points are worth

REP AI turns a member's Yotpo Loyalty points into money by multiplying their balance by a point value you set, so a signed-in member hears what their points are worth in your store's currency. Set it under Settings > Integrations > Yotpo Loyalty > Point value: it saves itself, and without a value REP only repeats the figures Yotpo sends.

Loyalty point value
Where to find it
Settings > Integrations > Yotpo Loyalty > Point value
Works in
Web chat
Length
0:44

Chapters

0:00 Set what one point is worth 0:20 Points answered in dollars 0:30 No value, no guessing

Transcript

Set what one point is worth

REP reads each member's points straight from Yotpo. This one number turns those points into money in your store's own currency. There's no save button. The value saves itself a moment after the last change.

Points answered in dollars

When a signed-in member asks, REP multiplies their balance by your rate, so the answer comes back in dollars, not just points.

No value, no guessing

Without a value, REP never invents a rate. It only repeats the figures Yotpo actually sends.

Common questions

Can REP AI tell shoppers what their Yotpo points are worth?

Yes. Once you set what one point is worth, REP multiplies a signed-in member's balance by that rate and answers in your store's currency.

What happens if I don't set a point value in REP AI?

REP never invents a rate. It only repeats the figures Yotpo actually sends.

Does the point value work with Smile.io and LoyaltyLion?

The video shows the same Point value card for Smile.io and LoyaltyLion, each on its own loyalty page under Settings > Integrations.

See it working on your own store.

Start 14-day free trialRead about this feature
All REP AI product videos