Expert insights & studies
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The Future of AI In Ecommerce: 40+ Statistics on Conversational AI Agents For 2025
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Adopting AI as a Means for Growth, Not an End - Rep AI interview with Patrick Sherwin of Gosun.co
Discover Patrick Sherwin's journey from solar pioneer to DTC innovator. Learn how GoSun uses AI, like Rep AI, to revolutionize customer support, drive sales, and promote sustainable living.
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How Snow Transformed Customer Experience into a Growth Driver: Insights from VP Thomas McCray
Discover how Snow’s VP of Customer Experience, Thomas McCray, leveraged employee satisfaction, data-driven insights, and AI to redefine customer experience and drive growth for DTC brands. Learn key strategies and metrics that matter.
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"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."
“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”
“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”
“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”
