Account Executive – Big SMBs & Mid-Market
Rep AI is the AI Concierge for ecommerce. We give brands an AI-powered sales and customer experience platform that runs across their website, inbox, and social channels. It guides shoppers, answers questions, recommends products, resolves support issues, and turns every conversation into revenue and insight. We work with fast-growing Shopify and DTC brands as well as global consumer enterprises, including two of the world's largest CPG companies.
We're building our sales team from the ground up, and you'll be one of its first members. This is an outbound-first role: about 80% of your pipeline will come from prospects you find and open yourself, and the other 20% from inbound demo requests. We're looking for an Account Executive who loves the hunt and knows how to build pipeline from scratch through cold calls, LinkedIn and email, then take deals all the way to a signed contract. You'll report directly to our CEO and help shape how we sell as we scale.
What the role actually looks like
Most of your week is outbound. You'll source your own lead lists, run multi-channel sequences, and follow up until you get a conversation. We don't use SDRs, so the pipeline you build is the pipeline you close. On top of that, you'll handle some inbound demo requests from marketing, but they make up only about 20% of your pipeline. Most deals are annual contracts with a sales cycle of about 30–45 days.
Why now
This is an early seat on a team that's just being built. You'll help write the playbook, define our outbound sequences and messaging, and shape the processes, tools, and culture of the sales team. As the team grows, the people who joined first will be best positioned to grow with it into senior and leadership roles.
You will:
- Research and build your own target lead lists of ecommerce brands that fit our ICP
- Run multi-channel outbound sequences that combine cold calls, LinkedIn outreach, and personalized emails
- Follow up consistently and creatively until prospects respond
- Book your own meetings and turn cold conversations into qualified opportunities
- Run discovery and tailored demos around each brand's traffic, conversion, support, and CX challenges
- Own every deal through proposal, negotiation, and close
- Work the inbound demo requests marketing sends you (about 20% of your pipeline)
- Hand off smoothly to our Customer Success team so new customers see value fast
- Keep Salesforce accurate and share what you learn from the field with marketing and product
Requirements
- 1–3 years of hands-on outbound experience in B2B SaaS, as an SDR, BDR, or AE
- Proven ability to source and build your own lead lists
- Comfort with cold calling, LinkedIn prospecting, and cold email, and the discipline to follow up consistently
- A track record of booking meetings and hitting targets
- Clear, confident communication, in writing and on calls
- Native or fluent English
- Based in the US, Eastern Time preferred
Advantages
- Experience with Apollo, Salesforce, and Upsert
- Experience running demos and closing deals
- Experience selling to ecommerce, DTC, or Shopify brands
- Familiarity with Shopify, Klaviyo, Gorgias, or other ecommerce tools
What you'll get
- OTE of $160K–$240K (50/50 split), plus equity
- A founding seat on the sales team, with a real path to grow as the team scales
- A clear quota and ramp plan, shared in your first conversation
- Direct access to the CEO and leadership, and real influence over how we sell
- Remote-first work with company offsites and retirement benefits
How we hire
- Intro call with our CEO (45 min)
- Outbound exercise: we'll share a target account, and you'll show us how you'd build a list and the first cold email, call opener, and LinkedIn message
- Mock demo of Rep AI (scenario shared in advance)
- Final conversation with the leadership team
- Offer
We move fast. Strong candidates hear back within two weeks.
Benefits
Have skin in the game and share in Rep AI’s future success.
Connect with the global team, collaborate in person, and build relationships beyond the screen.
Plan ahead with benefits designed to support your future.
Join a global team and do meaningful work from wherever you do your best work.
Interested in joining the Rep team?
Share with your peers
