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AI agentic commerce
September 25, 2026

Adobe Commerce AI Support Integration: What to Evaluate in 2026

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September 19, 2021
CX & support

Why You Should Never Leave Your Store Unattended

Leaving a store unattended reduces sales and customer engagement. Sales associates enhance the shopping experience and increase conversions.

August 12, 2021
Sales optimization

6 Reasons Why Shoppers Are Not Converting On Your eCommerce Website

High shipping costs and poor site engagement reduce website conversions. Lack of trust and non-mobile-friendly design also lower sales.

August 2, 2021
Platform & tool reviews

Top 5 Conversion Rate Optimization Tools for eCommerce

Top 5 conversion rate optimization tools for eCommerce include Yotpo, Google Analytics, Rep AI, HotJar, and MixPanel. They enhance your site's performance.

June 23, 2021
Platform & tool reviews

Top 5 Conversational Commerce Platforms

Rep, Drift, Yalo, LivePerson, and ManyChat are top conversational commerce platforms for 2025. They use chatbots and messaging to boost e-commerce.

April 27, 2021
Integrations & architecture

Magento and Rep: Expanding the Conversational Commerce Footprint

There are millions of e-commerce sites worldwide. Rep now gives more e-commerce vendors access to the conversational commerce channel thanks to its new Magento integration.

April 6, 2021
CX & support

How to Build a Brand Community with Voice Assistants

Voice assistants build brand communities by boosting customer loyalty and LTV. They offer seamless engagement.

March 18, 2021
Integrations & architecture

ReCharge and Rep – Enabling D2C Subscriptions on Voice Assistants

Your products and solutions must fit your customers' lifestyles. D2C subscriptions provide ease and convenience for many customers.

March 8, 2021
CX & support

Voice Assistants to Enhance Your Customer Experience

Voice assistants allow hands-free shopping and quick transactions. They automate customer service, enhancing experiences.

February 9, 2021
CX & support

Voice Assistants: Leading the Charge in 2025

Voice assistants are expanding beyond mobile with more diverse options. Voice commerce will surpass $40 billion.

Country Wine & Spirits
13% CRV

"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."

Sarah L.
Ascent Nutrition
↓ Tickets

“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”

Sarah L.
Lashify
↑ AOV

“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”

Sarah L.
Mastering The Mix
↑ ROI

“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”

Sarah L.

How Kinn Studio Used REP to Surface Hidden Customer Signals and Improve UX

A luxury brand with a small team turned shopper conversation data into actionable insights that shaped social content, merchandising strategy, and product visuals.