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AI agentic commerce
September 6, 2026

Eliminating Inconsistent Customer Experience Across Channels: The 2026 Guide to Agentic Commerce

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August 9, 2022
CX & support

5 Powerful Benefits of AI for E-Commerce

AI improves e-commerce with personalized recommendations and enhanced customer service. It supports targeted marketing and loyalty.

July 25, 2022
Sales optimization

Using AI To Attain Higher Conversion Rates

AI enhances conversion rates through customer behavior analysis and personalized interactions. Rep helps e-commerce sites boost sales.

June 30, 2022
CX & support

Creating a Customer Service Workflow with Automated Chatbots

Chatbots offer 24/7 support and instant responses. They guide customers through product research and the buying process.

May 31, 2022
CX & support

Playbook: 10 Ways to Create a Superior eCommerce Customer Experience

Personalization, AI support, and easy navigation enhance ecommerce customer experience. These methods boost sales and satisfaction.

May 25, 2022
Sales optimization

How to Use eCommerce Chatbots to Drive Revenue and Customer Loyalty

eCommerce chatbots automate customer support and provide instant responses. They enhance sales and build loyalty.

April 29, 2022
CX & support

The In-Person Shopping Experience is Making a Comeback: Here’s How to Adapt

In-person shopping returns with personalized experiences. Brands adopt hybrid strategies to blend online and offline.

March 1, 2022
CX & support

Top Ecommerce Chatbot Use Cases

Chatbots for ecommerce handle product discovery and customer support. They boost sales and provide 24/7 service.

October 28, 2021
Platform & tool reviews

The Top 6 eCommerce Marketing Tools

Top eCommerce marketing tools for 2025 boost sales and optimize campaigns. Key tools include Mailchimp, Klaviyo, Ahrefs, Attentive, SEMrush, and Rep.

September 19, 2021
CX & support

Why You Should Never Leave Your Store Unattended

Leaving a store unattended reduces sales and customer engagement. Sales associates enhance the shopping experience and increase conversions.

Country Wine & Spirits
13% CRV

"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."

Sarah L.
Ascent Nutrition
↓ Tickets

“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”

Sarah L.
Lashify
↑ AOV

“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”

Sarah L.
Mastering The Mix
↑ ROI

“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”

Sarah L.

How Kinn Studio Used REP to Surface Hidden Customer Signals and Improve UX

A luxury brand with a small team turned shopper conversation data into actionable insights that shaped social content, merchandising strategy, and product visuals.