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Discover why Shopify brands choose rep AI to drive growth

At Rep AI, we partner with eCommerce businesses across industries to transform how they engage customers, boost conversions, and streamline support. Through our case studies, you’ll see how companies just like yours are achieving measurable success with Rep AI, gaining deeper insights, improving customer experience, and unlocking new revenue opportunities.

Apparel & Accessories

How VIBAe Kept Customer Support Lean While Scaling to 150+ Countries

Health & Wellness

How Pür Smile Eliminated 99% of Support Tickets And Turned Chat Into a Revenue Driver

Apparel & Accessories

How Proof Wallets Turned AI Skepticism Into a Core Growth Engine

Health & Wellness

Nearly Half of HigherDOSE’s Website Visitors Chat With AI. Here’s How It’s Driving Sales

Automotive

How FASS Drives 11% of Revenue With REP AI

Health & Wellness

How Vush uses Rep + Gorgias to provide delicate, on-demand answers to pleasure seekers

Vush reduced the workload of the support team and provided a better in-the-moment experience. Traffic to blog posts shot up almost four times, and the number of satisfied customers increased, leading to a 10% increase in CVR.

Country Wine & Spirits
13% CRV

"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."

Sarah L.
Ascent Nutrition
↓ Tickets

“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”

Sarah L.
Lashify
↑ AOV

“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”

Sarah L.
Mastering The Mix
↑ ROI

“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”

Sarah L.

How Kinn Studio Used REP to Surface Hidden Customer Signals and Improve UX

A luxury brand with a small team turned shopper conversation data into actionable insights that shaped social content, merchandising strategy, and product visuals.