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Discover why Shopify brands choose REP AI to drive growth

At REP AI, we partner with eCommerce businesses across industries to transform how they engage customers, boost conversions, and streamline support. Through our case studies, you’ll see how companies just like yours are achieving measurable success with REP AI, gaining deeper insights, improving customer experience, and unlocking new revenue opportunities.

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Scentiment scent diffusers on a marble living room table
Homewares & Furniture

How Scentiment Handles 82% of Its Web Conversations Without a Human Handoff

Scentiment, a Shopify home-fragrance brand, runs REP AI alongside Richpanel: 81.8% of its web conversations ended without a human handoff (Mar to Oct 2026).

Cabana Life boutique storefront in Jacksonville Beach
Apparel & Accessories

How Cabana Life’s AI Concierge “Jess” Recovered Weekend Sales and Lifted Conversion 5.4x

Cabana Life replaced email-only support with REP AI's concierge Jess, recovering weekend sales with a 5.4x conversion lift and a 7.3x 30-day return.

Four premium Meat N' Bone cuts, including American and Japanese Wagyu, laid out on a wooden butcher block
Food & Beverage

How Meat N' Bone Turned Product Education Into a 15.9x Return With REP AI

Meat N' Bone paired REP AI with its in-store product knowledge base, turning product education into a 15.9x return on AI sales in the trailing 30 days.

Charlie B Collection editorial photograph
Apparel & Accessories

How Charlie B Collection Turned Ticket Overload Into an 8.3x Return With REP AI

Charlie B Collection replaced an unconfigured Zendesk widget with REP AI, cutting ticket overload and earning an 8.3x return on AI sales in 30 days.

Homewares & Furniture

How Vertical Spice’s AI Sales Agent Converts 21% of Shoppers

Vertical Spice engaged 21.36% of shoppers, drove 9% attributed revenue, and reached a 98.61% AI resolution rate with REP AI's sales and support agents.

Health & Wellness

How CreateCX Uses REP AI to Turn Customer Experience Into a Revenue Channel for Clients

See how CreateCX integrated REP AI into its CX services to create new revenue opportunities, improve customer experiences, and drive measurable client results.

INVIROX
$500/day

“Since installing it, we've seen a steady increase in sales, with REP AI generating around $500 a day on its own... We're getting significantly fewer support tickets, customers are getting answers faster, and our overall website conversion rate has increased by tens of percent.”

Shopify App Store review
Shilav
12% of sales

“It answers sizing and product questions in Hebrew and English, jumps in when a shopper hesitates, and it's driven 12% of our assisted sales while cutting repetitive support tickets.”

Shopify App Store review
Couture Candy
↑ CVR

“It genuinely feels like having a 24/7 sales associate that understands our products and helps customers decide in real time... we've seen a huge lift in engagement and conversions since installing it.”

Shopify App Store review
Mastering The Mix
↑ ROI

“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”

Shopify App Store review

How Kinn Studio Used REP to Surface Hidden Customer Signals and Improve UX

A luxury brand with a small team turned shopper conversation data into actionable insights that shaped social content, merchandising strategy, and product visuals.