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Discover why Shopify brands choose rep AI to drive growth

At Rep AI, we partner with eCommerce businesses across industries to transform how they engage customers, boost conversions, and streamline support. Through our case studies, you’ll see how companies just like yours are achieving measurable success with Rep AI, gaining deeper insights, improving customer experience, and unlocking new revenue opportunities.

Arts & Crafts

The Sydney Art Store Reaching 25% Conversion Rate from AI Conversations with Rep AI

See how The Sydney Art Store increased its conversion rate by 25% and solved 99% of customer support inquiries with Rep AI. Learn how this AI-powered sales and support concierge boosted sales, reduced abandoned carts, and streamlined customer service for smoother growth and higher retention.

Apparel & Accessories

How Underoutfit Tripled Conversions and Increased Membership Sales with AI Shopping Assistant

Discover how Underoutfit increased conversions by 8% and sold 113 memberships using Rep AI’s AI-powered shopping assistant for personalized recommendations and 24/7 customer support.

Apparel & Accessories

Satya Jewelry Increases AOV and Conversion by Pairing Storytelling With AI

Discover how Satya Jewelry boosted AOV by 37% and hit 11% conversion using Rep AI to turn product storytelling into a high-converting concierge.

Apparel & Accessories

How SA Fishing Bridged Traditional-Minded Customers with AI Innovation

Automotive

How K2 Transformed Their Conversion Rates and Support Efficiency with Rep AI

Discover how K2 boosted conversions by 10x and cut support tickets by 80% using Rep AI. Learn how this auto parts brand scaled revenue with AI-powered chat.

Health & Wellness

How OLLY Achieved 96% Automated Answers with Rep AI’s Safe and Compliant Support

Discover how OLLY delivers FDA-safe, high-accuracy support at scale using Rep AI, achieving 96% automated resolution, 99% customer satisfaction, and a major lift in AOV without growing the CX team.

Country Wine & Spirits
13% CRV

"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."

Sarah L.
Ascent Nutrition
↓ Tickets

“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”

Sarah L.
Lashify
↑ AOV

“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”

Sarah L.
Mastering The Mix
↑ ROI

“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”

Sarah L.

How Kinn Studio Used REP to Surface Hidden Customer Signals and Improve UX

A luxury brand with a small team turned shopper conversation data into actionable insights that shaped social content, merchandising strategy, and product visuals.