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Reporting & analytics

Reporting & analytics
June 18, 2026

How to Use AI Chatbot Analytics to Grow Your E-commerce Brand

May 18, 2026
Reporting & analytics

AI Helpdesk Chatbot Deployment: Measuring the Accuracy and Success for Ecommerce Stores

Learn how to measure AI chatbot accuracy in e-commerce with the right metrics, conversation audits, and benchmarks that reflect real performance.

December 27, 2024
Reporting & analytics

Unlock the Minds of Your Shoppers: How AI-Powered Insights Drive eCommerce Success

Discover how AI-powered shopper insights revolutionize eCommerce. Learn to understand your audience, optimize experiences, and drive growth with Rep AI.

November 3, 2022
Reporting & analytics

Black Friday: The Super Bowl of E-Commerce

Black Friday is e-commerce's peak season. Success requires year-round preparation and smart marketing.

Country Wine & Spirits
13% CRV

"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."

Sarah L.
Ascent Nutrition
↓ Tickets

“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”

Sarah L.
Lashify
↑ AOV

“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”

Sarah L.
Mastering The Mix
↑ ROI

“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”

Sarah L.

How Kinn Studio Used REP to Surface Hidden Customer Signals and Improve UX

A luxury brand with a small team turned shopper conversation data into actionable insights that shaped social content, merchandising strategy, and product visuals.