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Introducing the New AI-Powered Product Finder: Context-Driven Discovery for Smarter Shopping

Team REP

Imagine an AI product search that truly understands your shopper’s needs. No more irrelevant results or long lists. Rep’s AI Product Finder delivers the right products at the right time by understanding context and data, not just keywords.

When a shopper asks the AI Concierge for help, it goes beyond keyword matching. Instead of showing all possible matches, it analyzes the request and finds the most relevant results, even if the shopper isn’t sure exactly what they’re looking for.

If there are too many results, the AI doesn’t overwhelm your customers. It’ll ask follow-up questions to narrow down the options and provide the best match.

How Is This Different from Today's Search?

Traditional search engines only look for keywords, returning results based on what’s typed. But with our AI-powered Product Finder, context is key. It’s like having a store associate who understands exactly what your shopper wants, even if they’re not sure how to ask for it.

As a Merchant, You’re in Control

In the Search Skills section, you can:

  • Set a maximum number of results: Limit how many products are shown.
  • Provide instructions for follow-up questions: The AI will continue asking until it finds the right results.
  • Customize search strength: Choose how strict or flexible the search should be (default is “Normal”).
  • Preview search flow: Test the AI to ensure it works just as you want.

With this smarter, context-aware AI product search approach, your shoppers will find exactly what they’re looking for, improving their experience and keeping your store ahead of the competition.

 Enjoy the search!

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