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AI agentic commerce
September 6, 2026

Eliminating Inconsistent Customer Experience Across Channels: The 2026 Guide to Agentic Commerce

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January 2, 2025
Expert insights & studies

Driving DTC Growth by Harnessing Omni-channel Marketing and AI With Jane Schloth, Direct Branding

Discover how marketing expert Jane Schloth uses Rep AI to boost conversions and streamline support for DTC brands. Learn her tips for leveraging AI, overcoming app fatigue, and achieving eCommerce success.

December 31, 2024
News & product updates

New Pricing for Maximum Flexibility: Sales, Support, or Both

Discover Rep AI's new pricing structure, separating Sales and Support into tailored modules. Customize your plan or bundle both for ultimate flexibility. Learn more!

December 30, 2024
Expert insights & studies

From Watercolors to E-Commerce: Insights from Shopify Expert Elle McCann

Discover insights from Shopify Expert Elle McCann on e-commerce growth, AI adoption, and customer retention. Learn how she uses Rep AI to transform her Shopify store

December 27, 2024
Reporting & analytics

Unlock the Minds of Your Shoppers: How AI-Powered Insights Drive eCommerce Success

Discover how AI-powered shopper insights revolutionize eCommerce. Learn to understand your audience, optimize experiences, and drive growth with Rep AI.

December 10, 2024
Expert insights & studies

Adopting AI as a Means for Growth, Not an End - Rep AI interview with Patrick Sherwin of Gosun.co

Discover Patrick Sherwin's journey from solar pioneer to DTC innovator. Learn how GoSun uses AI, like Rep AI, to revolutionize customer support, drive sales, and promote sustainable living.

December 9, 2024
News & product updates

Rep AI Product Updates December 2024

As the year draws to a close and the holiday shopping frenzy reaches its peak, we're excited to equip you with the ultimate toolkit for success. Discover our latest, updates designed to supercharge your store's performance and elevate your customer experience to new heights.

November 25, 2024
Expert insights & studies

How Snow Transformed Customer Experience into a Growth Driver: Insights from VP Thomas McCray

Discover how Snow’s VP of Customer Experience, Thomas McCray, leveraged employee satisfaction, data-driven insights, and AI to redefine customer experience and drive growth for DTC brands. Learn key strategies and metrics that matter.

November 15, 2024
Expert insights & studies

Breaking Through Growth Ceilings: Expert Strategies from Jonathan Levine on Scaling D2C Brands

Scale a D2C brand with strong branding, effective customer acquisition and retention, and AI use. These strategies support growth.

November 13, 2024
News & product updates

Automate Address Changes for Faster, Better Service

Rep AI automates customer address changes for faster service. Improves accuracy and reduces support team workload.

Country Wine & Spirits
13% CRV

"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."

Sarah L.
Ascent Nutrition
↓ Tickets

“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”

Sarah L.
Lashify
↑ AOV

“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”

Sarah L.
Mastering The Mix
↑ ROI

“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”

Sarah L.

How Kinn Studio Used REP to Surface Hidden Customer Signals and Improve UX

A luxury brand with a small team turned shopper conversation data into actionable insights that shaped social content, merchandising strategy, and product visuals.