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eCommerce AI
May 18, 2026

Modern Ecommerce CX 101: Agentic AI vs Conversational AI

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June 15, 2025
eCommerce AI

7 Best Shopify Customer Experience Tools for eCommerce Brands

Boost customer loyalty and sales with the top 7 Shopify customer experience tools, including solutions for support, shopping assistance, social, delivery, and more.

June 10, 2025
Webinar

Viral Videos, Relentless CRO & AI That Closes Sales at 1AM: Gen7 Digital’s DTC Playbook

We sat with the founders of Gen7 Digital unpack how DTC brands can drive viral content, boost conversions, and turn AI into a 24/7 sales closer. From CRO best practices to real-life Rep AI wins, this episode is packed with actionable growth tactics.

June 10, 2025
Product Updates

Stop Drowning in "Where's My Order?" Emails (Here's How AI Can Save Your Sanity)

Let AI handle routine customer emails automatically. Integrate with your existing helpdesk to provide instant responses while your team focuses on complex issues.

June 8, 2025
eCommerce AI

Interview: Rethinking Site Search: How AI Is Changing the Way Shoppers Find Products (Video)

Discover how conversational AI is transforming eCommerce search. Learn from Rep AI CTO Shauli Mizrahi why keyword search is fading—and how to optimize your site for intent-driven, AI-powered shopping experiences.

May 13, 2025
eCommerce AI

How Shopify brands are turning AI support into a revenue engine - with Aron Vuijsje, VP of Sales at Rep AI

Shopify brands are burning budget on traffic but failing to convert. In this interview, Rep AI’s VP Sales Aron Vuijsje shares how behavioral AI turns support into a revenue engine, plugs conversion leaks, and delivers real-time customer insights.

May 6, 2025
eCommerce AI

7 Ways to Boost Shopify Sales With a Chatbot – A Strategic Guide

Discover how Shopify chatbots boost sales by recovering carts, personalizing recommendations, and automating support. Learn 7 proven tactics to drive growth, cut costs, and convert faster.

April 29, 2025
Inside Rep

Rep AI Named "Bot Solution Provider of the Year" at the 2025 RetailTech Breakthrough Awards

Rep AI has been named “Overall Bot Solution Provider of the Year” at the 2025 RetailTech Breakthrough Awards, honored for driving ecommerce success through innovation and performance.

April 23, 2025
eCommerce AI

Do More With Less: How Conversational AI Helps DTC Brands Thrive Under Tariff Pressure

Discover how DTC brands automate support, recover sales, and protect margins with conversational AI — especially when tariffs hit profitability.

April 20, 2025
eCommerce AI

Unlocking eCommerce Success with AI: Key Insights from the 2025 Shopper Behavior Report

In the 2025 AI eCommerce Shopper Behavior Report, you'll discover how AI-driven conversations are boosting conversion rates, increasing AOV, and enhancing the customer experience. Unlock actionable insights for growing your eCommerce business today!

Country Wine & Spirits
13% CRV

"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."

Sarah L.
Ascent Nutrition
↓ Tickets

“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”

Sarah L.
Lashify
↑ AOV

“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”

Sarah L.
Mastering The Mix
↑ ROI

“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”

Sarah L.

How Kinn Studio Used REP to Surface Hidden Customer Signals and Improve UX

A luxury brand with a small team turned shopper conversation data into actionable insights that shaped social content, merchandising strategy, and product visuals.