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eCommerce AI
June 18, 2026

9 Best AI Helpdesk Software for E-commerce in 2026 (Features, Pricing, Reviews)

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April 29, 2025
Inside Rep

Rep AI Named "Bot Solution Provider of the Year" at the 2025 RetailTech Breakthrough Awards

Rep AI has been named “Overall Bot Solution Provider of the Year” at the 2025 RetailTech Breakthrough Awards, honored for driving ecommerce success through innovation and performance.

April 23, 2025
eCommerce AI

Do More With Less: How Conversational AI Helps DTC Brands Thrive Under Tariff Pressure

Discover how DTC brands automate support, recover sales, and protect margins with conversational AI — especially when tariffs hit profitability.

April 20, 2025
eCommerce AI

Unlocking eCommerce Success with AI: Key Insights from the 2025 Shopper Behavior Report

In the 2025 AI eCommerce Shopper Behavior Report, you'll discover how AI-driven conversations are boosting conversion rates, increasing AOV, and enhancing the customer experience. Unlock actionable insights for growing your eCommerce business today!

April 14, 2025
eCommerce AI

Why Human-Centric AI Is the Future of eCommerce Conversations

Rep AI helps eCommerce brands ditch robotic chatbots with smarter, human-like conversations that boost conversions and deliver real customer connection.

April 11, 2025
eCommerce AI

Smarter Leads, Not Just More: How Conversational AI Reinvents E-commerce Lead Generation

Discover how conversational AI transforms e-commerce lead generation by engaging visitors in real time, boosting sign-ups, and increasing conversion rates.

March 27, 2025
Product Updates

Rep Product Updates March 2025

We've been listening closely to your feedback and making updates to help you work smarter, connect with customers better, and drive more sales. Here’s what’s new this March

March 5, 2025
eCommerce AI

Unlocking eCommerce Growth: Alesandro Ljubcic’s Journey with Technology and Innovation

In this interview, Alesandro shares his entrepreneurial journey, from building a successful online store to leveraging cutting-edge tools that give his business a competitive edge.

March 4, 2025
eCommerce AI

Shopify Customer Service Best Practices: Keep Shoppers Happy with Rep AI

Want to keep Shopify shoppers happy? Boost customer service with AI, fast responses, and seamless support. Reduce cart abandonment and enhance satisfaction!

February 28, 2025
Webinar

Podcast: Why E-Commerce Is Still Broken—And How Rep AI Is Fixing It

Conversational AI is changing e-commerce. Learn how Rep AI boosts conversions and customer insights through behavior-based chat experiences.

Country Wine & Spirits
13% CRV

"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."

Sarah L.
Ascent Nutrition
↓ Tickets

“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”

Sarah L.
Lashify
↑ AOV

“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”

Sarah L.
Mastering The Mix
↑ ROI

“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”

Sarah L.

How Kinn Studio Used REP to Surface Hidden Customer Signals and Improve UX

A luxury brand with a small team turned shopper conversation data into actionable insights that shaped social content, merchandising strategy, and product visuals.