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eCommerce AI
May 18, 2026

Modern Ecommerce CX 101: Agentic AI vs Conversational AI

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March 26, 2024
Inside Rep

REP AI on the DTC Podcast: The eCommerce Funnel is Broken—AI Can Fix It

In this episode of the DTC Podcast, Yoav, Shauli, and Eric explore the broken eCommerce sales funnel and how AI chatbots like Rep AI are poised to transform the industry.

March 17, 2024
eCommerce AI

The Future of Online Retail is Here: How eCommerce AI Chatbots Help Rescue Revenue and Improve Conversion Rates

AI chatbots offer support and tailored recommendations for eCommerce. They boost conversion rates and revenue.

December 5, 2023
eCommerce AI

The Conversational Effect: How AI Increases Sales and Handles Support In eCommerce

AI boosts eCommerce sales with personalized support. The Conversational Effect transforms customer interactions.

September 11, 2023
eCommerce AI

Conversational AI in eCommerce: How It’s Transforming the Industry as We Know It

Conversational AI uses natural language processing to improve eCommerce interactions. It personalizes experiences and increases sales.

August 14, 2023
eCommerce AI

Best AI Marketing Tools for eCommerce Brands [2025]

AI marketing tools for eCommerce personalize content and optimize SEO. They enhance customer engagement and drive sales.

August 1, 2023
Product Updates

August 2023 Product News

August 2023 Product News: Train your AI with Docs, Chat Transparent Backgrounds, and Add Videos In-Chat

June 1, 2023
Product Updates

June 2023 Product News at Rep AI: Self-serve is here, unleash your voice & tone, and more

May 12, 2023
Brand Experience

eCommerce Needs a Brand Experience Overhaul—Here’s How You Do It

eCommerce must revamp brand experiences to meet evolving consumer needs. AI personalization boosts satisfaction.

May 1, 2023
Product Updates

May 2023 Product News at Rep AI: ChatGPT integration, Self-Serve, and Rep rebrand

Country Wine & Spirits
13% CRV

"We saw a 13% conversion rate with Rep last month. The outcomes were truly remarkable, with an astonishing 97% of customer requests being successfully handled by their AI."

Sarah L.
Ascent Nutrition
↓ Tickets

“This is a game-changer and has reduced our customer service tickets by a huge amount. Worth it and great support!”

Sarah L.
Lashify
↑ AOV

“Rep is a fantastic service at it's base. A personalized AI driven helper, smoothing. out kinks in CX and guiding customers to the products they want to buy while maximizing AOV.”

Sarah L.
Mastering The Mix
↑ ROI

“These guys are amazing. Incredible investment for my business. I’m solving a lot more problems for customers with a lot less effort. And it gets better and better over time. Zero regrets and great team making sure I get the best results.”

Sarah L.

How Kinn Studio Used REP to Surface Hidden Customer Signals and Improve UX

A luxury brand with a small team turned shopper conversation data into actionable insights that shaped social content, merchandising strategy, and product visuals.